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Set up your first integration
Quickly connect Manychat to Pipedrive with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Manychat with Pipedrive - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.
Add your action
An action happens after the trigger—such as "Add Discount to Deal" in Pipedrive.
You’re connected!
Zapier seamlessly connects Manychat and Pipedrive, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Opened
Triggers when a chat is opened with a user.
Try ItTriggerInstant - New Order Paid
Triggers when a user has purchased an order.
Try ItTriggerInstant - Custom FieldRequired
Try ItTriggerInstant- UserRequired
- TagRequired
ActionWrite
- EventRequired
Try ItTriggerInstant- New Subscriber
Triggers when a user subscribes to your page.
Try ItTriggerInstant - TagRequired
Try ItTriggerInstant- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
ActionWrite
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Practical ways you can use Manychat and Pipedrive
Track paid orders in your CRM
When Manychat registers a paid order, Zapier creates or updates a deal in Pipedrive. This provides real-time tracking of sales performance, helping business owners maintain accurate records and identify trends without spending extra time managing data.
Business OwnerSync user data and events
When custom user fields or events are updated in Manychat, Zapier updates the corresponding details in Pipedrive. This simplifies data management processes, ensuring clean, synchronized databases across both tools for better reporting and analysis.
ITSend new subscribers to a CRM pipeline
When a new user subscribes via Manychat, Zapier automatically adds them as a new person in Pipedrive. This ensures your sales or support team promptly follows up on all leads, maximizing efficiency and maintaining a seamless user experience.
Marketing & Marketing OpsLearn how to automate Manychat on the Zapier blog
Learn how to automate Pipedrive on the Zapier blog
Frequently Asked Questions about Manychat + Pipedrive integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and Pipedrive
How do I integrate Manychat and Pipedrive?
To integrate Manychat with Pipedrive, you can use our platform to streamline the connection. First, navigate to your Manychat dashboard. Then, select 'Integrations' and choose 'Pipedrive' from the list. Follow the prompts to authorize access and connect your accounts.
What triggers can be set up when integrating Manychat with Pipedrive?
When integrating Manychat with Pipedrive, you can set up triggers like a new deal creation in Pipedrive each time a new subscriber is added in Manychat or update contact information when someone responds to a specific keyword in a chat.
Can I update my Pipedrive contacts based on actions taken in Manychat?
Yes, you can update your Pipedrive contacts when specific actions occur in Manychat. For example, updating a contact's information if they respond with an email address or phone number during an automated chat sequence.
How do we ensure data is accurately transferred between Manychat and Pipedrive?
We ensure data is accurately transferred by using tested action sequences like 'add subscriber', 'update subscriber', or 'create deal'. Each action is verified through our system to ensure it meets the integration standards between Manychat and Pipedrive.
Are there any limitations when integrating many features from ManyChat into Pipedrive?
While most features are supported, some advanced automation sequences may require custom configurations through our platform to fully sync between ManyChat and Pipedrive. Checking our integrations guide will provide more detail on what's possible right out of the box.
Can I create deals in Pipedrive using new subscriber data from ManyChat chats?
Creating deals automatically in Pipedrive using new subscriber information from ManyChat chats is possible. You'll need to set this as an action step after collecting sufficient data within a chat flow that triggers when key information like interest level or product type is identified.
Is it possible to trigger notifications in either platform based on specific activities?
Yes, you can trigger notifications based on specific activities such as sending alerts when many subscribers engage with a particular chatbot flow or notifying sales teams when there's significant interaction within these platforms that suggests readiness for follow-up.