Connect Microsoft Office 365 and Twilio to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Set up your first integration
Quickly connect Microsoft Office 365 to Twilio with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Microsoft Office 365 with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Office 365.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects Microsoft Office 365 and Twilio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling- Calendar
Try ItTriggerPolling- Shared Inbox
Try ItTriggerPolling- New Flagged Email
Triggers when a new email is flagged.
Try ItTriggerPolling
- Parent FolderRequired
- Child Folder
Try ItTriggerPolling- Contact Folder
Try ItTriggerPolling- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerPolling- Parent Folder
- Child Folder
Try ItTriggerPolling
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Microsoft Office 365 and Twilio
Send SMS updates for new calendar events
Keep informed on the go. When a new calendar event is added in Microsoft Office 365, Zapier sends an SMS via Twilio to notify you. This automation helps you never miss an important meeting, improving time management and responsiveness.
Business OwnerLog Twilio SMS history to monitor patterns
Keep detailed records of communications. When a new SMS is sent to your Twilio number, Zapier automatically creates a log entry in Microsoft Office 365 Excel. Analyze patterns and trends in communication data over time to make informed decisions.
Data Science
Set reminders for flagged emails
Stay on top of high-priority tasks. When an email is flagged for follow-up in Microsoft Office 365, Zapier can send a follow-up SMS via Twilio to ensure you don't forget any critical action items. This automation ensures timely task management and enhanced efficiency.
ITLearn how to automate Microsoft Office 365 on the Zapier blog
Learn how to automate Twilio on the Zapier blog
Frequently Asked Questions about Microsoft Office 365 + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Office 365 and Twilio
What is needed to set up an integration between Microsoft Office 365 and Twilio?
To set up this integration, you will need accounts with both Microsoft Office 365 and Twilio. You must also ensure that you have the necessary permissions in Office 365 for connectors and that you have your Twilio API credentials available.
Can I use this integration to automatically send SMS notifications from my Office 365 calendar?
Yes, you can set triggers in your Office 365 calendar events that will automatically initiate an action to send SMS notifications through Twilio at specified times.
How do I trigger a Twilio SMS from a new email in Outlook?
You can set up a trigger within Outlook for new emails received. This can initiate a process where each new email triggers an action to send an SMS via Twilio, perhaps notifying you or your team about important messages.
Is it possible to log SMS conversations in OneNote or SharePoint automatically?
Yes, you can automate the logging of SMS conversations. By setting triggers on sent or received messages in Twilio, our integration can push these updates into OneNote or SharePoint for record-keeping.
How do I ensure my contact list in Excel stays updated with numbers from incoming SMS on Twilio?
By setting an action that updates your Excel sheet whenever a new message is received in Twilio, you can keep your contact list current. This involves creating a workflow that reads incoming messages and appends relevant data to the sheet.
Will I be able to customize the content of automated messages sent from Microsoft Teams using this integration?
Indeed, you can customize these messages by setting specific parameters within Teams that define how and what information is extracted from events before being sent through Twilio as SMS alerts.
Does the integration support handling missed calls on my Office 365 setup? If so, how?
Missed calls logged by your phone system connected with Office 365 can be configured to trigger actions such as sending follow-up texts via Twilio, ensuring no communication opportunities are lost.
