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Zapier makes it easy to integrate Kommo with Pipedrive - no code necessary. See how you can get setup in minutes.

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Kommo
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Kommo
1. Choose trigger event
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Pipedrive
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Pipedrive
2. Choose action
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1. Select the event
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Kommo
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Kommo.

Add your action

An action happens after the trigger—such as "Add Discount to Deal" in Pipedrive.

You’re connected!

Zapier seamlessly connects Kommo and Pipedrive, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Kommo triggers, actions, and search
    New Company

    Triggers when a new company is created.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Status Changed

    Triggers when lead status is changed.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Responsible User Changed

    Triggers when lead responsible user is changed.

    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Kommo and Pipedrive to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Pipedrive on the Zapier blog

Make work flow with AI

Level up your Kommo to Pipedrive integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Kommo + Pipedrive integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and Pipedrive

How do I set up triggers for integrating Kommo with Pipedrive?

To set up triggers for the integration, navigate to our platform's dashboard and select 'Create Zap'. Choose Kommo as the trigger app and pick an event, such as 'New Lead' or 'Updated Contact'. Then, choose Pipedrive as the action app with a corresponding action like 'Create Deal' or 'Update Organization'. Follow the prompts to authenticate your accounts and match data fields between both platforms.

Can I use custom fields from Kommo when creating a Zap for Pipedrive?

Yes, our integration allows you to map custom fields from Kommo when you create a Zap for sending data to Pipedrive. Ensure that these custom fields are also available and matched in your Pipedrive setup during the mapping process on our platform.

Is it possible to automate lead qualification processes between Kommo and Pipedrive?

Absolutely! You can automate lead qualification by setting Kommo as the trigger app with events such as 'Lead Score Updated', then use actions in Pipedrive like 'Update Deal Stage' to move leads through your sales pipeline based on their scores.

What happens if there is a data mismatch during a sync between Kommo and Pipedrive?

If there's a data mismatch during synchronization, our system offers error detection that highlights discrepancies between field types or missing data. You can configure your Zaps to handle mismatches by setting default values or using filters to ensure only consistent data is processed.

Are there restrictions on which Kommo modules can trigger actions in Pipedrive?

While most core modules in Kommo such as Leads, Contacts, and Companies can trigger actions in Pipedrive, some minor or custom modules may not be directly supported. We continuously update our integration capabilities based on user needs and feedback.

How can I troubleshoot when my Zap isn't working properly between Kommo and Pipedrive?

Start troubleshooting by reviewing the task history in our dashboard where you’ll find logs detailing each step of the integration process. Look for any errors or missed tasks. If further assistance is needed, consult our support documentation or reach out to our technical support team.

Can I modify an existing Zap without disrupting current processes?

Yes, adjustments can be made to an existing Zap without disruption. By pausing the Zap temporarily within our platform, you can edit triggers, actions, or field mappings safely before turning it back on ensuring all changes fit seamlessly into current workflows.

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About Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
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Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
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