• Jira Software Server logoJira Software Server logo
  • Zendesk logoZendesk logo

Jira Software Server + Zendesk Integrations

How to connect Jira Software Server + Zendesk

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  • Jira Software Server triggers, actions, and search
    New Issue
    Triggers when you add an issue to a project of your selection.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    New Issue (Via JQL)
    Triggers when a new issue is added that matches some JQL.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    New Issue Type
    Triggers when you add a new issue type.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    New Priority
    Triggers when you add a new priority.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    New Project
    Triggers when a project is added.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    Updated Issue
    Triggers when an issue is updated.
    Trigger
    Scheduled
  • Jira Software Server triggers, actions, and search
    Add Watcher to Issue
    Adds a user to the issue's watcher list.
    Action
    Write
  • Jira Software Server triggers, actions, and search
    Attach File to Issue
    Attaches a file to an existing (or newly created) Jira issue.
    Action
    Write
  • Jira Software Server

    Create a new issue, select your own project and issue type.

    Scheduled

    Action

  • Jira Software Server

    Updates an existing issue.

    Scheduled

    Action

  • Jira Software Server

    Searches for an issue, either using the issue's key, or its summary.

    Scheduled

    Action

  • Jira Software Server

    Find a user by name.

    Scheduled

    Action

  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Jira Software Server + Zendesk Integrations Work

  1. Step 1: Authenticate Jira Software Server and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Jira Software Server Tutorials

jira logo
jira logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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