How to connect Jira Software Server + Zendesk
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Popular Jira Software Server + Zendesk workflows
Create JIRA issues from new tickets in Zendesk view
Create JIRA issues from new tickets in Zendesk viewPremium
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- New IssueTriggers when you add an issue to a project of your selection.Trigger
- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- New Issue TypeTriggers when you add a new issue type.Trigger
- New PriorityTriggers when you add a new priority.Trigger
- New ProjectTriggers when a project is added.Trigger
- Updated IssueTriggers when an issue is updated.Trigger
- Add Watcher to IssueAdds a user to the issue's watcher list.Action
- Attach File to IssueAttaches a file to an existing (or newly created) Jira issue.Action
- Jira Software Server
Create a new issue, select your own project and issue type.
Scheduled
Action
- Jira Software Server
Updates an existing issue.
Scheduled
Action
- Jira Software Server
Searches for an issue, either using the issue's key, or its summary.
Scheduled
Action
- Jira Software Server
Find a user by name.
Scheduled
Action
- Zendesk
Triggers when a new group is created.
Scheduled
Trigger
- Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
- Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
- Zendesk
Triggers when a new user is created.
Scheduled
Trigger
- Zendesk
Triggers when a new view is created.
Scheduled
Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
How Jira Software Server + Zendesk Integrations Work
- Step 1: Authenticate Jira Software Server and Zendesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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