Connect Intercom and Microsoft Outlook to power AI-driven automation

Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a User is tagged.

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Triggers when a new event is created in your calendar.

Triggers when a new e-mail is received in your inbox.

Triggers when an event is updated.

Add categories to an email for organization and filtering in Outlook.

Creates a new contact.

Creates a draft reply for an email.

Deletes an existing event.

Move an email to a specific folder for organization and archiving in Outlook.

Send a draft email that was previously created in Outlook.

Updates a calendar event information.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for contacts.

Searches for emails within a specific folder rather than across all mailboxes.

Retrieves calendar events within a specific date range for reporting and automation.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

Triggers at a specified time before an event in your calendar starts.

Triggers when there is a new attachment.

Triggers when a new contact is added to your account

Triggers when a new e-mail is received in your inbox that matches a search.

Triggers when a new new message in folder is created.

Adds attendees to a calendar event.

Create an event in the calendar of your choice.

Creates a draft of an email that can then be reviewed and sent out.

Deletes an existing contact by ID.

Forward an email to specific recipients based on rules or conditions.

Creates a new reply to email, probably with input from previous steps.

Send an email from your Outlook account.

Updates a contact.

Finds Calendar Events in your calendar.

Finds emails based on name.

Finds calendar events in a Microsoft 365 group calendar.

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