Integrate Intercom with Mailchimp to automate your work
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Frequently Asked Questions about Intercom + Mailchimp integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and Mailchimp
How do I set up the integration between Intercom and Mailchimp?
To set up the integration, you can use Zapier to connect Intercom and Mailchimp. You'll need to create a Zap that specifies a trigger in Intercom, such as a new user added, and an action in Mailchimp, like adding or updating a subscriber.
What triggers in Intercom can I use to automate actions in Mailchimp?
You can use triggers such as 'New Lead,' 'User Tag added,' or 'Conversation closed' in Intercom to initiate actions in Mailchimp. This helps automate tasks like subscribing new leads to your mailing list or updating subscriber details based on interactions.
Can I automate adding leads from Intercom to a specific Mailchimp audience?
Yes, by setting up a trigger like 'New Lead' in Intercom, you can automatically add them to a designated audience group within your Mailchimp account using an action step.
Is it possible to sync tags from Intercom with Mailchimp tags?
We facilitate syncing by using tag-related triggers in Intercom. When a user is tagged or untagged, you can automate the process of updating their corresponding tags in Mailchimp via Zap actions.
How often are data synchronized between Intercom and Mailchimp when using the integration?
The data sync frequency depends on how you've configured your Zaps. Typically, Zapier checks for new data based on your chosen plan; however, it generally runs at intervals ranging from a few minutes to 15 minutes.
Can we use historical data from Intercom when setting up automations with Mailchimp?
When creating new Zaps for the integration, only new data going forward are typically used as triggers. Historical data can't be retroactively applied without specific manual operations to import past entries into these campaigns.
What actions can be performed in Mailchimp through this integration based on events from Intercom?
You can perform several actions such as adding or updating subscribers, removing members from lists, and even triggering campaigns based on different events occurring within Intercom.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.