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Help Scout + Google Drive Integrations

How to connect Help Scout + Google Drive

Zapier lets you send info between Help Scout and Google Drive automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
Google DriveGoogle Drive
Add File Sharing Preference

Adds a sharing scope to the sharing preference of a file. Does not remove existing sharing settings. Provides a sharing URL.

Supported triggers and actions

What does this mean?

How Help Scout + Google Drive Integrations Work

  1. Step 1: Authenticate Help Scout + Google Drive.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Google Drive Tutorials

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn More

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