Help Scout

Help Scout + Google Drive Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Google Drive, with as many as 37 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Google Drive and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New File in Folder

Triggers when a new file is added directly to a specific folder (but not its subfolders).

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New File

Triggers when any new file is added (inside of any folder).

Create File from Text

Create a new file from plain text.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

See Google Drive Integrations