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Zapier makes it easy to integrate Autotask with Microsoft To Do - no code necessary. See how you can get setup in minutes.

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Autotask
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Autotask
1. Choose trigger event
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Microsoft To Do
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Microsoft To Do
2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Autotask.

Add your action

An action happens after the trigger—such as "Create List" in Microsoft To Do.

You’re connected!

Zapier seamlessly connects Autotask and Microsoft To Do, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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    Trigger
    Instant
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  • Autotask triggers, actions, and search
    New Invoice

    Triggers when a new invoice is found.

    Trigger
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Connect Autotask and Microsoft To Do to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft To Do on the Zapier blog

Make work flow with AI

Level up your Autotask to Microsoft To Do integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Autotask + Microsoft To Do integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Autotask and Microsoft To Do

How can I set up an automation to create a task in Microsoft To Do when a new ticket is created in Autotask?

To set up this automation, you'll need to configure a trigger for 'New Ticket' in Autotask and an action for 'Create Task' in Microsoft To Do. This setup will allow our system to automatically generate a corresponding task whenever there's a new ticket in Autotask.

Is it possible to update Microsoft To Do tasks when specific fields in Autotask are modified?

Yes, you can create a workflow where certain field changes in Autotask tickets act as triggers. When this trigger is activated, an action can be set to update tasks in Microsoft To Do, allowing seamless synchronization between the two platforms.

What should I do if I'm not receiving notifications for task updates from Autotask?

Check your trigger events within Autotask to ensure they are correctly configured. In some instances, you may need to reauthorize the connection between our system and your Autotask account. Make sure your user has permissions set correctly to access required data.

Can I assign tasks to specific users in Microsoft To Do based on assignments in Autotask?

Absolutely. You can define an action that assigns tasks created from Autotask tickets to specific users within Microsoft To Do. Set up the correct field mappings during configuration so that assignments are consistent across both platforms.

How do I troubleshoot when tasks aren't syncing between Autotask and Microsoft To Do?

First, verify that triggers and actions are properly configured and activated. Ensure both applications have valid connections and reauthorize if necessary. Additionally, check any filters or conditions applied that might be blocking the sync process.

Are there limits on how many tasks can be created or updated simultaneously with this integration?

While our integration is robust, each platform has its own API limits which could affect batch processing of large volumes of data. Consider breaking down large updates into smaller batches or reviewing platform-specific limitations for handling numerous records at once.

What actions are supported when linking Autotask with Microsoft To Do through your integration?

We support several actions including creating new tasks, updating existing ones, and marking them as complete. Ensure you've selected appropriate triggers from Autotask like 'New Ticket,' 'Ticket Update,' or other relevant events to initiate these actions.

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About Autotask
Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
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About Microsoft To Do
Microsoft To Do is an intelligent task management app that makes it easy to plan and manage your day. With its intelligent Suggestions, To Do removes all the clutter and empowers you to focus on what's important, when it's important.
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