Connect Carbon Voice and Things to power AI-driven automation

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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Carbon Voice and Things together. Build enterprise-grade automation in minutes.

Our most popular template

Add new labeled Carbon Voice messages to Things as to-dos
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Carbon Voice + Things
Create to-dos in Things when new to-do AI responses are generated in Carbon Voice
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Carbon Voice + Looping by Zapier + Things

Add new labeled Carbon Voice messages to Things as to-dos

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Carbon Voice + Things

Create to-dos in Things when new to-do AI responses are generated in Carbon Voice

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Carbon Voice + Looping by Zapier + Things

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Carbon Voice with Things - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Action Item Created" from Carbon Voice.

Add your action

An action happens after the trigger—such as "Create To-Do" in Things.

You’re connected!

Zapier seamlessly connects Carbon Voice and Things, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
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- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- Prompt Type
- Language
  Required
Trigger
Instant
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- Label
  Required
Trigger
Instant
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- Workspace ID
Trigger
Instant
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- Link Attachment URL
  Required
- Message ID
  Required
Action
Write
- Title
  Required
- Container_type
  Required
- Container_id
  Required
- Assigned_to
- Due_date
- Notes_text
- Source_message_id
Action
Write

- Type
  Required
- Conversation
  Required
- Message ID to be Forwarded
- Body Type
  Required
- Message Text
- Message Pre-recorded ID (Deprecated, use just the *Message ID* instead. Will be removed after *2026-01-01*)
- Message ID or URL
- Link Attachment URL
Action
Write
- Transcript
- Audio File (Allowed Formats: MP3, WAV, AAC, OGG, FLAC, M4A, WMA, OPUS, WEBM). Overwrites Transcript.
- Links
- Workspace_id
- Folder_id
Action
Write
- Type
  Required
- Workspace ID
- User(s)
- User(s) Email(s)
- Message ID to be Forwarded
- Body Type
  Required
- Message Text
- Message Pre-recorded ID (Deprecated, use just the *Message ID* instead. Will be removed after *2026-01-01*)
- Message ID or URL
- Link Attachment URL
Action
Write
- Title
  Required
- Note
Action
Write

- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- System Prompt ID
  Required
- Language
  Required
Trigger
Instant
Try It
- Conversation
  Required
Trigger
Instant
Try It
- Workspace
- Folder(s)
Trigger
Instant
Try It
- Workspace
- Conversation
  Required
- User ID(s)
- Email(s)
- Phone(s)
- Role
Action
Write
- Prompt Type
- Message ID`s
  Required
- Language
  Required
Action
Write
- Shared_message_id
  Required
- Access Type
- End_access_at
- Specific Access Type
Action
Write
- Message ID
  Required
- Label
  Required
Action
Write
- Action Item ID
  Required
- Title
- Notes_text
- Assigned_to
- Due_date
- Status
Action
Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Carbon Voice and Things to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Things on the Zapier blog

Make work flow with AI

Level up your Carbon Voice to Things integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Carbon Voice

Carbon Voice lets you record voice memos and chat with your team. Transcriptions and quick AI Actions create structured text to turn your ideas into action.

HelpHelp

Related categories

Communication

About Things

Things is an award-winning personal task manager for Mac and iOS that helps you achieve your goals.

Learn moreLearn moreHelpHelp

Related categories

Task Management

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Connect Carbon Voice and Things to power AI-driven automation

Launch your first automated workflow

Add new labeled Carbon Voice messages to Things as to-dos

Create to-dos in Things when new to-do AI responses are generated in Carbon Voice

Add new labeled Carbon Voice messages to Things as to-dos

Create to-dos in Things when new to-do AI responses are generated in Carbon Voice

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Carbon Voice and Things to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Things on the Zapier blog

5 ways to automate Things with Zapier

Make work flow with AI

Connect Carbon Voice to Things on the world's largest no-code automation platform