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How Zapier works
Zapier makes it easy to integrate Odoo CRM with Microsoft Office 365 - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Lead" from Odoo CRM.
Add your action
An action happens after the trigger—such as "Create Event" in Microsoft Office 365.
You’re connected!
Zapier seamlessly connects Odoo CRM and Microsoft Office 365, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Lead
Triggers on a new lead.
Try ItTriggerPolling - Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling- Calendar
Try ItTriggerPolling- Shared Inbox
Try ItTriggerPolling
- Create Lead
Creates a lead.
ActionWrite - Parent FolderRequired
- Child Folder
Try ItTriggerPolling- Contact Folder
Try ItTriggerPolling- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerPolling
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Learn how to automate Odoo CRM on the Zapier blog
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Frequently Asked Questions about Odoo CRM + Microsoft Office 365 integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Odoo CRM and Microsoft Office 365
What are the prerequisites for integrating Odoo CRM with Microsoft Office 365?
Before integrating Odoo CRM with Microsoft Office 365, ensure that you have administrative access to both platforms. Additionally, verify that you have valid API credentials and permissions for data sharing between the systems.
How can I automate task creation in Odoo CRM from Office 365 calendar events?
You can set up a workflow where a new task is automatically created in Odoo CRM whenever an event is scheduled in your Office 365 calendar. This involves configuring a trigger on new or modified calendar events and an action to create tasks in Odoo.
Can I sync my contacts between Odoo CRM and Microsoft Outlook?
Yes, contact synchronization is possible. You need to set up triggers for any modifications or additions to contacts in both platforms and corresponding actions to update the contacts on the other end, ensuring they are always in sync.
How do I integrate email threads from Microsoft Outlook into Odoo CRM records?
Integration of email threads into specific CRM records requires setting up triggers for incoming emails and actions that attach these emails to customer records within Odoo. This helps maintain a complete communication history.
Is it possible to have meeting notes from Office 365 transferred to Odoo CRM automatically?
Yes, you can automate this by creating a trigger on meeting end times or summaries in Office 365, which then prompts an action that logs these meeting notes into the respective opportunity or customer record in Odoo CRM.
What should I do if data stops syncing between the platforms?
If syncing issues occur, first check your API connections and credentials. Verify if there have been any recent changes in authentication or permissions. Also, look out for any system maintenance notifications that might affect connectivity.
Are there limitations on data types when syncing between Odoo CRM and Office 365?
While most data types like contacts, emails, tasks, and calendar events can be integrated seamlessly, certain custom fields or non-standard data types might require additional configuration or may not be supported directly.