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1. Choose trigger event
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2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Recording" from Chorus by ZoomInfo.

Add your action

An action happens after the trigger—such as "Create Channel" in Microsoft Teams.

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Zapier seamlessly connects Chorus by ZoomInfo and Microsoft Teams, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Chorus by ZoomInfo triggers, actions, and search
    New Recording

    Triggers when a new recording has completed processing.

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    • Member
    • Highlight Word
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    • Channel
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    • Team
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    • Chat
      Required
    • Exclude messages by you?
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Connect Chorus by ZoomInfo and Microsoft Teams to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Learn how to automate Microsoft Teams on the Zapier blog

Make work flow with AI

Level up your Chorus by ZoomInfo to Microsoft Teams integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Chorus by ZoomInfo + Microsoft Teams integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Chorus by ZoomInfo and Microsoft Teams

How do I integrate Chorus by ZoomInfo with Microsoft Teams?

To integrate Chorus by ZoomInfo with Microsoft Teams, you need to set up a connection between the two platforms through our integration interface. Start by navigating to the integrations section within your Chorus dashboard, selecting Microsoft Teams, and following the authentication steps to enable communication between the two applications.

Can I automatically share call summaries from Chorus in Microsoft Teams channels?

Yes, you can automate the sharing of call summaries by configuring triggers in Chorus that send meeting insights to specific Microsoft Teams channels. This can be set up by selecting a trigger event, like 'Call Summary Created,' and defining an action such as 'Post Message in a Channel'.

What types of triggers are available for this integration?

Our integration supports several triggers from Chorus, including 'New Call Recorded,' 'Call Summary Created,' and 'Deal Insight Generated.' These triggers can initiate actions within Microsoft Teams, like posting messages or creating tasks.

Are there any specific actions that can be performed in Microsoft Teams through this integration?

Yes, you can perform various actions in Microsoft Teams triggered by events in Chorus. These include posting messages to channels, creating or updating tasks in Planner, or starting new team conversations based on specified trigger events.

Is it possible to control what kind of information gets shared from Chorus to Teams?

Absolutely. Within our integration settings, you have the flexibility to specify which data or insights from your calls should be shared into Teams. You can tailor it based on departments, keywords mentioned during calls, or specific deal stages.

Do I need special permissions to set up the integration between Chorus and Microsoft Teams?

Yes, setting up this integration requires admin-level permissions on both platforms. Our system needs access rights to post messages and execute automated actions within your selected teams and channels.

How often does data sync between Chorus and Microsoft Teams?

Data sync happens in real-time as soon as a trigger event occurs in Chorus. We ensure that any updates or activities carried out are immediately reflected within your connected Microsoft Team channels.

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About Chorus by ZoomInfo
Chorus is an AI-powered Conversation Intelligence platform that captures and analyzes customer engagements so your team hits their number.
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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