Connect Microsoft Outlook and xMatters to unlock the power of automation

To integrate Microsoft Outlook with xMatters, you will need an active account on both platforms. You'll also require access to xMatters Flow Designer, which lets you create integrations by dragging and dropping triggers and actions.

Yes, you can set up a trigger in the Flow Designer that activates when emails meeting certain conditions arrive in your Outlook inbox. This allows for automated responses or alerts within xMatters based on the content or sender of the email.

You can configure an action in your xMatters flow to create calendar events in Outlook. This integration helps ensure that team members receive meeting invites or schedule changes promptly after specific incidents are logged or tasks are completed.

Absolutely. You can create an integration where marking an event as completed in your Outlook calendar triggers a status update within xMatters. This keeps all platforms synchronized without manual input.

While most common data types like email content, subject lines, sender details, and calendar events can be shared between the two platforms, complex data types that require processing beyond basic field mapping might need additional customization.

The frequency of updates depends on how the triggers are configured. Generally, once set up, changes such as new emails or updated calendar events are processed almost immediately to keep your systems current.

Yes, automated responses can be configured using action steps within the flow once an incoming email trigger is activated; this ensures timely communication without needing manual intervention for each received message.