Connect Amazon SNS and PagerDuty to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate Amazon SNS with PagerDuty - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New JSON Message" from Amazon SNS.
Add your action
An action happens after the trigger—such as "Add Acknowledge Event" in PagerDuty.
You’re connected!
Zapier seamlessly connects Amazon SNS and PagerDuty, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Topic_nameRequired
Try ItTriggerInstant- New Topic
Triggers when you add a new topic.
Try ItTriggerPolling - TopicRequired
- Message
- Subject
ActionWrite- Event Type
- Assigned To
- Service IDRequired
Try ItTriggerInstant
- Topic_nameRequired
Try ItTriggerInstant- TopicRequired
- Message
- Subject
ActionWrite- Topic_nameRequired
- Subscription_protocol
- Subscription_endpoint
ActionWrite- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Amazon SNS and PagerDuty to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate PagerDuty on the Zapier blog
Frequently Asked Questions about Amazon SNS + PagerDuty integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon SNS and PagerDuty
What is required to set up the integration between Amazon SNS and PagerDuty?
To set up the integration, you need an Amazon Web Services (AWS) account with Amazon SNS configured, and a PagerDuty account with appropriate administrative privileges. We'll guide you through creating an SNS topic and subscription that will notify your PagerDuty service using a webhook trigger.
How does Amazon SNS trigger an alert in PagerDuty?
Amazon SNS triggers an alert by sending HTTP POST requests to a specified endpoint URL provided by PagerDuty. When a message is published to an SNS topic, it sends this as a JSON payload to the webhook URL that connects with your PagerDuty service.
Can I filter specific messages from Amazon SNS before they reach PagerDuty?
Yes, filtering can be done using Message Attributes when setting up your Amazon SNS subscription. By specifying certain attribute values, we can ensure only relevant messages trigger incidents in PagerDuty.
Will every message from Amazon SNS create a new incident in PagerDuty?
Not necessarily. Using event rules in PagerDuty, duplicate or insignificant events can be suppressed or consolidated into existing incidents based on custom criteria we help you define.
Do I need programming skills to configure this integration?
No programming skills are needed for basic integration setup. We provide step-by-step instructions and use user-friendly interfaces for both services. However, some familiarity with AWS IAM roles and policies might be useful for advanced configurations.
Is it possible to test the integration before going live?
Yes, we recommend testing by publishing sample messages to your SNS topic. Monitor how these are handled in PagerDuty's sandbox or development environment before routing alerts into operations workflows.
How can I ensure secure communication between Amazon SNS and PagerDuty?
Security is managed via HTTPS endpoints and AWS IAM policies ensuring that only authorized users can manage topics and subscriptions tied to sensitive alerts. Additionally, we strongly recommend validating signatures on incoming messages within your server configuration.
