Zendesk + Webflow + Twilio Integrations

How to connect Zendesk + Webflow + Twilio

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Do even more with Zendesk + Webflow + Twilio

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Zendesk, Webflow, and Twilio. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Trigger
Scheduled
New Ticket
Triggers when a new ticket is added to a view.
Trigger
Scheduled

New User
Triggers when a new user is created.
Trigger
Scheduled
New View
Triggers when a new view is created.
Trigger
Scheduled

Create Organization
Create a new organization.
Action
Write

Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action
Webflow
Triggers when a new form submission occurs.
Instant
Trigger
Webflow
Triggers when a new order is placed.
Instant
Trigger
Webflow
Triggers when an order is updated.
Instant
Trigger
Webflow
Adds a new item to a given collection.
Scheduled
Action
Webflow
Adds a new item to a given collection on your published site.
Scheduled
Action
Webflow
Fulfills an order.
Scheduled
Action
Webflow
Refund an order.
Scheduled
Action
Webflow
Unfulfills an order.
Scheduled
Action
Webflow
Updates an item.
Scheduled
Action
Webflow
Updates a live item.
Scheduled
Action
Webflow
Updates an order.
Scheduled
Action
Twilio
Triggered when you add a new phone number.
Scheduled
Trigger
Twilio
Triggered when a call is finished on your Twilio number.
Instant
Trigger
Twilio
Triggered when a new recording is available on your account.
Scheduled
Trigger
Twilio
Triggered when an SMS is sent to your Twilio number.
Scheduled
Trigger
Twilio
Triggered when a new transcription is available on your account.
Scheduled
Trigger
Twilio
Call a number or numbers and say a message.
Scheduled
Action
Twilio
Send a SMS to a number or numbers.
Scheduled
Action

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How Zendesk + Webflow + Twilio Integrations Work

Step 1: Authenticate Zendesk, Webflow, and Twilio.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.