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Zapier makes it easy to integrate Xero with Zendesk - no code necessary. See how you can get setup in minutes.

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Xero
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Xero
1. Choose trigger event
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Zendesk
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Zendesk
2. Choose action
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1. Select the event
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Xero
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Bank Transaction" from Xero.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects Xero and Zendesk, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Xero to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Xero + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Xero and Zendesk

How do I integrate Xero with Zendesk?

To integrate Xero with Zendesk, we suggest using a platform like ours to set up automated workflows. You can create Zaps that trigger specific actions in Zendesk when an event occurs in Xero, such as creating a new invoice.

What triggers can be set up with Xero and Zendesk integration?

With the integration in place, you can set up triggers such as 'New Invoice' in Xero or 'New User' added in Zendesk. These triggers can initiate actions across the two platforms to streamline your processes.

Can I automate my customer support process using the integration?

Absolutely, you can automate your customer support process by setting up actions like creating a new ticket in Zendesk when certain conditions are met in Xero, such as an overdue payment.

What types of data can be transferred between Xero and Zendesk using the integration?

Data such as user information, payment details, and invoice status from Xero can be used to update records or trigger actions within Zendesk.

Is it possible to get notifications on Zendesk based on changes in Xero?

Yes, you can set up notifications within Zendesk that are triggered by changes or updates in Xero records. For instance, receive alerts for updated contact details or invoice payments.

How secure is the integration between Xero and Zendesk?

The integration handles data securely by utilizing OAuth authentication and follows standard encryption protocols to ensure data is safely transferred between Xero and Zendesk.

Are there any limitations when integrating Xero with Zendesk?

While we strive for seamless integrations, certain limitations might exist on specific fields or data types due to differences in platform capabilities. We recommend checking our comprehensive guide for detailed compatibility information.

Connect Xero and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Organization
      Required
    Trigger
    Polling
    Try It
    • Organization
      Required
    Trigger
    Polling
    Try It
    • Organization
      Required
    • Days_overdue
      Required
    Trigger
    Polling
    Try It
    • Organization
      Required
    • Status
    Trigger
    Polling
    Try It
    • Organization
      Required
    • Status
    • Type
    Trigger
    Polling
    Try It
    • Organization
      Required
    • Report Type
      Required
    Trigger
    Polling
    Try It
    • Organization
      Required
    • Payment_type
    Trigger
    Polling
    Try It

Learn how to automate Xero on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

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About Xero
Xero is an accounting app that lets you track businesses expenses and accounting with intuitive mobile apps and web interfaces for point-of-sale, ecommerce, time-tracking, and more.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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