Wootric

Wootric + Freshdesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Wootric and Freshdesk, with as many as 26 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Wootric + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Response

Triggers when a new NPS survey response is submitted.

Create End User

Creates a new end user.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Create Company

Allows you to create a Company entry in Freshdesk.

Promoter Response

Triggers when a new response is created with a high score (9-10).

Create Ticket

Create a ticket in Freshdesk for your domain.

New Contact

Triggers when a new customer is created.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Ticket Note

Triggers when a Note is added to a Ticket.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

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Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations