Webhooks by Zapier + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Webhooks by Zapier and Help Scout, with as many as 43 possible integrations. Are you ready to find your productivity superpowers?

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Connect Webhooks by Zapier + Help Scout in Minutes

It's easy to connect Webhooks by Zapier + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

Retrieve Poll

Poll a URL and look for new entries.

InstantCatch Raw Hook

Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Find User

Finds user by email.

InstantCatch Hook

Wait for a new POST, PUT, or GET to a Zapier URL.

Add Note

Adds a note to existing conversation.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Find Mailbox

Find mailbox by name.

Get Custom Report

Get a user's support metrics over a given time range.

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