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Typeform + Omnisend + Freshdesk Integrations

How to connect Typeform + Omnisend + Freshdesk

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Do even more with Typeform + Omnisend + Freshdesk

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Typeform, Omnisend, and Freshdesk. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • Form To DuplicateRequired

    • Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)

    • Title of Your Duplicate Form (leave blank for same title)

    Action
    Write
    • Api Docs Info

      API docs for Typeform are located here https://www.typeform.com/help/data-api/

    • HTTP MethodRequired

    • URLRequired

      Requests can only be made to domains associated by this application.

    • Query String Parameters

      These params will be URL-encoded and appended to the URL when making the request.

    • Headers

      Authentication headers are included automatically

    • Additional Request Headers

      Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

    • Body

      Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.

    Action
    Write
    • Email

      Email is required if Phone Number is not provided.

    • Phone Number

      Phone Number is required if Email is not provided.

    • Status

      Can be:

      • -subscribed - Contact is subscribed (default)
      • -unsubscribed - Contact has unsubscribed
      • -nonSubscribed - Contact's status is unknown (contact hasn't subscribed or unsubscribed yet)
      • -removed (DEPRECATED) - Contact was removed by system (bounced emails, etc.) or administrator.
    • Status Date

      If empty - will be pre-filled with current date.

    • Tags

      We strongly recommend to add at least one tag so you could separate among all contacts, i.e. source: mailchimp. Enter one tag per input. Press '+' button to add more tags.

    • First Name

    • Last Name

    • Contact Creation Date

      Contacts creation date, ISO 8601 format. (example: 2017-05-30T14:11:12Z).

    • Country

    • Country Code

      ISO 3166-1 alpha-2 (2 letter) country codes. More info here.

    • State

    • Address

    • City

    • Postal or Zip Code

    • Gender

      Contact's gender. Can be: m - male, f - female.

    • Birthdate

      Date format. Example: 1981-11-05.

    • Opt-In Date

      ISO 8601 format.

    • Opt-In IP

      Opt-in IP address in ipv4 or ipv6 format. Opt-In Date is required if this field is passed.

    • Custom Properties

      Enter custom properties name and select field so that values would be assigned.

      Name restrictions:

        • Can contain only Latin characters, numbers, "_" (underscore) sign
        • Name is case sensitive
        • Max name length - 128 symbols. Bellow entered custom properties name will be filled after predefined "zapier_", i.e. zapier_[YOUR_ENTERED_PROPERTIES_NAME]. So you have 122 symbols left.

      Value restrictions:

        • String max length - 2048 characters
        • List and object types are not supported
        • Floats are rounded to 6 digits precision.

      Read more here.

    • Send Welcome Email

      Send welcome email (will be sent only if welcome workflow is turned on) or not. Default value - true.

    Action
    Write
    • title of your formRequired

    • Choose Workspace To Create This Form In, leave it blank for default workspace

    Action
    Write
    • Form To Update Question inRequired

    • Please provide list of choices

    Action
    Write
    • FormRequired

    • responses submitted since the specified date and time.

      Limit request to responses submitted since the specified date and time. Could be passed as int (timestamp in seconds) or in ISO 8601 format, UTC time, to the second, with T as a delimiter between the date and time

    • responses submitted until the specified date and time.

      Limit request to responses submitted until the specified date and time. Could be passed as int (timestamp in seconds) or in ISO 8601 format, UTC time, to the second, with T as a delimiter between the date and time. NOTE: until must be after since if both parameters are specified

    • search for responses that include the specified string.

    • search for responses that are complete.

    • maximum number of responses to fetch (default: 25, max: 1000)

    Action
    Search
    • Event IDRequired

      Select custom event to be triggered. Create custom events in an Omnisend App, if you haven't done that yet.

    • EmailRequired

      Enter for which contact (subscriber) this custom event should be triggered.

    • Fields

      Enter custom field system name and select its value. fields is an object with your defined (in Omnisend app) keys and values with predefined corresponding types. Custom fields can contain any information needed on automated emails.

    Action
    Write

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How Typeform + Omnisend + Freshdesk Integrations Work

  1. Step 1: Authenticate Typeform, Omnisend, and Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
typeform logo

About Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.
Learn more

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  • Forms & Surveys

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About Omnisend

Omnisend is a marketing automation platform built for growing ecommerce businesses that have graduated their basic email marketing tools.
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freshdesk logo
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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