Twilio

Twilio + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Twilio and Help Scout, with as many as 26 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Twilio + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Recording

Triggered when a new recording is available on your account.

Call Phone

Call a number or numbers and say a message.

New Transcription

Triggered when a new transcription is available on your account.

Send SMS

Send a SMS to a number or numbers.

New Call

Triggered when a call is finished on your Twilio number.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New SMS

Triggered when an SMS is sent to your Twilio number.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Customer

Triggers when a new customer is added.

Add Note

Adds a note to existing conversation.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

An easy tool for developers to send and receive SMS and voice calls.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations