Create Trello cards from new Zendesk tickets

Not every customer support ticket can be resolved by a member of the support team. Perhaps you need to assign some to your product team, or want a way for your support manager to easily see a bird's-eye view on the progress of a certain ticket or all tickets. This Zapier automation helps turn your Zendesk tickets into team to-dos. Every time a new ticket is added in Zendesk, Zapier will create a new Trello card with the ticket information.

Note: This Zapier integration doesn't create Trello cards for current Zendesk tickets, only new tickets that come in after you've set it up.

How It Works

  1. A new ticket is added in Zendesk
  2. Zapier creates a new card in Trello with the ticket information

What You Need

  • Zendesk account
  • Trello account
Create Trello cards from new Zendesk tickets
Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Trello integration logo

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

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