Teamwork Desk + Google Drive Integrations

How to connect Teamwork Desk + Google Drive

Zapier lets you send info between Teamwork Desk and Google Drive automatically—no code required.

When this happens...

New Agent Reply

Triggers when an agent sends a new reply.

automatically do this!

Add File Sharing Preference

Adds a sharing scope to the sharing preference of a file. Does not remove existing sharing settings. Provides a sharing URL.

Supported triggers and actions

What does this mean?

New Agent Reply
Triggers when an agent sends a new reply.
Trigger
Instant
New Customer
Triggers when a new customer is created.
Trigger
Instant
New Customer Reply
Triggers when a customer sends a new reply.
Trigger
Instant
Thread Edited
Triggers when a thread has been edited.
Trigger
Instant
Ticket Assigned
Triggers when a ticket is assigned.
Trigger
Instant

New Ticket
Triggers when a new ticket is created.
Trigger
Instant
New Ticket Note
Triggers when a ticket note is created.
Trigger
Instant

Ticket Unassigned
Triggers when a ticket is unassigned.
Trigger
Instant

Teamwork Desk
Add a reply to a ticket.
Scheduled
Action
Teamwork Desk
Assigns ticket to the specified user.
Scheduled
Action
Teamwork Desk
Creates a new customer.
Scheduled
Action
Teamwork Desk
Creates a new ticket.
Scheduled
Action
Teamwork Desk
Links a Teamwork Projects task to a ticket.
Scheduled
Action
Teamwork Desk
Unassigns a ticket.
Scheduled
Action
Teamwork Desk
Updates an existing customer.
Scheduled
Action
Teamwork Desk
Updates an existing ticket.
Scheduled
Action
Teamwork Desk
Find an existing customer by name or email address.
Scheduled
Action
Teamwork Desk
Finds an existing ticket by ticket ID or keyword search.
Scheduled
Action
Teamwork Desk
Find or Create Customer
Scheduled
Action
Teamwork Desk
Find or Create Ticket
Scheduled
Action
Google Drive
Triggers when any new file is added (inside of any folder).
Scheduled
Trigger
Google Drive
Triggers when a new file is added directly to a specific folder (but not its subfolders).
Scheduled
Trigger
Google Drive
Triggers when a new folder is added directly to a specific folder (but not its subfolders).
Scheduled
Trigger
Google Drive
Triggers when a file is updated in a specific folder (but not its subfolders).
Scheduled
Trigger
Google Drive
Create a copy of the specified file.
Scheduled
Action
Google Drive
Copies an existing file from another service to Google Drive.
Scheduled
Action
Google Drive
Create a new, empty folder.
Scheduled
Action
Google Drive
Move a file from one folder to another.
Scheduled
Action
Google Drive
Create a new file from plain text.
Scheduled
Action
Google Drive
Upload a file to Drive, that replaces an existing file.
Scheduled
Action
Google Drive
Adds a sharing scope to the sharing preference of a file. Does not remove existing sharing settings. Provides a sharing URL.
Scheduled
Action
Google Drive
Search for a specific file by name.
Scheduled
Action
Google Drive
Search for a specific folder by name.
Scheduled
Action
Google Drive
Finds or creates a specific file v2.
Scheduled
Action
Google Drive
Finds or creates a specific folder v2.
Scheduled
Action

How Teamwork Desk + Google Drive Integrations Work

Step 1: Authenticate Teamwork Desk + Google Drive.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Teamwork Desk + Google Drive

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Learn More

Related categories

Customer Support

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Learn More