Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.

Dropbox

Box lets you keep all your businesses files in one place for simple online collaboration.

OneDrive, Microsoft's file sync app formerly known as SkyDrive, lets you store your files online, edit Office documents in the free Office Web Apps, and easily access your online files from your PC.

OneDrive

SugarSync is an easy-to-use file sharing, online backup and cloud storage service you can use to sync music, photos and files across any device. Sync just a few folders or all of your folders. Collaborate on team projects, distribute view-only files, or post links to documents on the web.

SugarSync

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Google Drive will keep all your files organized and up to date, and with Zapier, you can connect Google Drive to all your other apps. Send notifications, create and update documents, and share files without even opening Google Drive. Use Zapier to make Google Drive even more powerful by automatically managing your files—making sure they’re right where you need them, when you need them.

Here are some creative ways to use Google Drive with Zapier:

Save all your Gmail attachments without having to download them yourself. Zapier will add files to Google Drive in the folder of your choice.

Stay up to date on file sharing while working in Slack. Whenever a specific Drive folder receives a file, you’ll get an Slack notification. 

Organize meeting notes for new clients. When you create a new Trello card, Zapier will search for specific files in Google Drive and attach them to that card.

Teamwork Desk

Google Drive

Teamwork Desk

Google Drive

Teamwork Desk + Google Drive Integrations

Connect Teamwork Desk + Google Drive in Minutes

All Triggers & Actions

How Teamwork Desk + Google Drive Integrations Work

Connect the apps you use every day