Teamwork Desk + Google Drive Integrations

How to connect Teamwork Desk + Google Drive

Zapier lets you send info between Teamwork Desk and Google Drive automatically—no code required. With 5,000+ supported apps, the possibilities are endless.

Choose a Trigger

Start here arrow pointing down

Choose an Action

Connect Apps

Connect My Apps

Free forever for core features
14 day trial for premium features & apps

Top companies trust Zapier to automate work and free up time

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier's terms of service and privacy policy.

Supported triggers and actions

What does this mean?

- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- TypeRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
Action
Write

- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Task IDRequired
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write

- CustomerRequired
  Choose "Add a Search Step" to find a customer ID or choose "Use a Custom Value" in the dropdown below if you already know the customer's ID.
- First Name
- Last Name
- Email
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
Action
Search
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Search or write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
Trigger
Scheduled
Try It
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Check a specific folder for new subfolders. Keep clicking to go inside folders. Please note: new folders added to subfolders inside the folder you choose here will NOT trigger this Zap. Defaults to the top-level folder if none is picked.
Trigger
Scheduled
Try It
- FileRequired
  File to Copy
- Convert to Document?
  If yes, we will tell Google to convert this into an editable document.
- File Name
  By default, we name the new copy as "Copy of {original file name}".
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Folder to put the new copy into. Keep clicking to drill down into child folders. Defaults to the same folder as the source file's.
Action
Write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Parent Folder
  Select where to create this new folder. Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
- Folder NameRequired
Action
Write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Folder where to place file. Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
- File NameRequired
- File ContentRequired
  Use plain text.
- Convert to Document?
  If yes, we will tell Google to convert this into an editable document.
Action
Write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- File IdRequired
- Sharing PreferenceRequired
  This will add a group that the file is shared with, but not remove any existing groups it is shared with. Sharing with an organization is only valid for G Suite users.
- Organization Domain
  Domain name of your G Suite organization (required if you chose a "Sharing Preference" that includes your organization). Example: yourcompany.com
Action
Write
- Owner
  Determines which App Extensions will appear in the dropdown below.
- App ExtensionRequired
Action
Write
- File NameRequired
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
- File Types
  Restrict the search to specific file types. If you only want a single file extension, you can simply add that to the name search above.
Action
Search
- File NameRequired
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Folder where to place file. Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
- File Types
  Restrict the search to specific file types. If you only want a single file extension, you can simply add that to the name search above.
- FileRequired
  A file to be uploaded. Can be an actual file or a public URL. See this help doc for more information
- Convert to Document?
  If yes, we will tell Google to convert this into an editable document.
- File Name
  By default, we use the same name and extension as the original file.
- File Extension
  Advanced: Can only be used if you also specify a file name.
- Idempotency Key
Action
Search or write

New Customer
Triggers when a new customer is created.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Assign ToRequired
Action
Write
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Inbox
- Source
- Type
- Customer ID
- Customer Email
  Enter a valid email address.
- Customer Full Name
- Subject
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- Message
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Status
- Assigned To
- Priority
- Tags
Action
Write
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
Action
Search
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Search or write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Check a specific folder for new files. Keep clicking to go inside folders. Please note: new files added to subfolders inside the folder you choose here will NOT trigger this Zap. Defaults to the top-level folder if none is picked.
Trigger
Scheduled
Try It
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Check a specific folder for updated files. Keep clicking to go inside folders. Please note: files updated within 5 minutes after creation or located in subfolders of the folder you choose here will NOT trigger this Zap. Defaults to the top-level folder if none is picked.
- Include Deleted
  Should this trigger also on files that are deleted?
Trigger
Scheduled
Try It
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Folder where to place file. Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
- FileRequired
  A file to be uploaded. Can be an actual file or a public URL. See this help doc for more information
- Convert to Document?
  If yes, we will tell Google to convert this into an editable document.
- File Name
  By default, we use the same name and extension as the original file.
- File Extension
  Advanced: Can only be used if you also specify a file name.
- Idempotency Key
Action
Write
- FileRequired
  File to Move
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- FolderRequired
  Destination folder to move into. Keep clicking to drill down into child folders.
Action
Write
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Folder to find/replace this file into. Keep clicking to drill down into child folders. Places at the top-level if none picked.
- File to ReplaceRequired
- FileRequired
  A file to be uploaded. Can be an actual file or a public URL. See this help doc for more information
- Convert to Document?
  If yes, we will tell Google to convert this into an editable document.
- File Name
  By default, we use the same name and extension as the original file.
- File Extension
  Advanced: Can only be used if you also specify a file name.
- Idempotency Key
Action
Write
- FileRequired
  File to create a shortcut to
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Folder
  Destination folder for shortcut. Keep clicking to drill down into child folders.
Action
Write
- Api Docs Info
  API docs for Google Drive are located here https://developers.google.com/drive/api/v3/reference
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- Folder NameRequired
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Parent Folder
  Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
Action
Search
- Folder NameRequired
- Drive
  The drive to use. If nothing is selected, then your personal Google Drive will be used. If you are connected with any Google Shared Drives, you can select it here.
- Parent Folder
  Select where to create this new folder. Keep clicking the dropdown to go inside folders. Defaults to the top-level folder if left blank.
Action
Search or write

How Teamwork Desk + Google Drive Integrations Work

Step 1: Authenticate Teamwork Desk and Google Drive.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Teamwork Desk + Google Drive

Google Drive Tutorials

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Learn more

Related categories

Customer Support

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Learn more

Related categories

Similar apps

Dropbox

File Management & Storage

Box

File Management & Storage

OneDrive

File Management & Storage, Microsoft

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

By signing up, you agree to Zapier's terms of service and privacy policy.

Teamwork Desk + Google Drive Integrations

How to connect Teamwork Desk + Google Drive

Connect your apps and automate workflows

New Agent Reply

Inbox Filter

New Customer Reply

Inbox Filter

Ticket Assigned

Inbox Filter

New Ticket Note

Inbox Filter

Add Reply to Ticket

TicketRequired

TypeRequired

Message Format

Cc

Bcc

BodyRequired

StatusRequired

Assigned To

Agents to Notify

Make This a Draft?Required

Create Customer

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Link Task to Ticket

TicketRequired

Task IDRequired

Update Customer

CustomerRequired

First Name

Last Name

Email

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Find Customer

Search KeywordsRequired

Find or Create Customer

Search KeywordsRequired

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

New File

Drive

New Folder

Drive

Folder

Copy File