ManyChat + Zendesk Integrations

How to connect ManyChat + Zendesk

Zapier lets you send info between ManyChat and Zendesk automatically—no code required.

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Supported triggers and actions

What does this mean?

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
New “Trigger a Zap” Event
Triggers when your bot sends the “Trigger a Zap” event.
Trigger
Instant
New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
New or Updated Custom Field
Triggers when you add/update a selected custom field on a user.
Trigger
Instant

New Tagged User
Triggers when a new tag is added to a user.
Trigger
Instant
Add Tag to User
Adds a tag to a user.
Action
Write

Remove Tag From User
Removes a tag from a user.
Action
Write

ManyChat
Sends a dynamic message to user.
Scheduled
Action
ManyChat
Sends a content to a user.
Scheduled
Action
ManyChat
Sends a message to a user.
Scheduled
Action
ManyChat
Adds or updates a custom field value for a user.
Scheduled
Action
ManyChat
Subscribes existing ManyChat Subscriber to a Sequence. Subscribers can't be added via Zapier.
Scheduled
Action
ManyChat
Unsubscribes a user from a sequence
Scheduled
Action
ManyChat
Finds a order by ID.
Scheduled
Action
ManyChat
Finds a user by custom field.
Scheduled
Action
ManyChat
Finds a user by ID.
Scheduled
Action
ManyChat
Finds a user by name.
Scheduled
Action
Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How ManyChat + Zendesk Integrations Work

Step 1: Authenticate ManyChat and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect ManyChat + Zendesk

About ManyChat

ManyChat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

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