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Set up your first integration
Quickly connect Manychat to WooCommerce with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Manychat with WooCommerce - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.
Add your action
An action happens after the trigger—such as "Create Coupon" in WooCommerce.
You’re connected!
Zapier seamlessly connects Manychat and WooCommerce, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Opened
Triggers when a chat is opened with a user.
Try ItTriggerInstant - New Order Paid
Triggers when a user has purchased an order.
Try ItTriggerInstant - Custom FieldRequired
Try ItTriggerInstant- UserRequired
- TagRequired
ActionWrite
- EventRequired
Try ItTriggerInstant- New Subscriber
Triggers when a user subscribes to your page.
Try ItTriggerInstant - TagRequired
Try ItTriggerInstant- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
ActionWrite
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Learn how to automate Manychat on the Zapier blog
Learn how to automate WooCommerce on the Zapier blog
Frequently Asked Questions about Manychat + WooCommerce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and WooCommerce
How do I connect Manychat to WooCommerce?
You can integrate Manychat with WooCommerce through Zapier by setting up a Zap that connects the two platforms. Start by selecting WooCommerce as your trigger app and Manychat as the action app within our Zap editor. Follow the prompts to authenticate each app, and choose specific triggers like 'New Order' or 'Order Updated' to automate workflows.
Can I update my customers via Messenger when an order is shipped?
Yes, you can use the 'Order Shipped' trigger from WooCommerce in Zapier to automatically send a Messenger notification through Manychat. This setup keeps your customers informed about their order status without any manual intervention.
Is it possible to recover abandoned carts using this integration?
Certainly! By using a combination of triggers such as 'Cart Abandoned' in WooCommerce and actions like sending reminders via Manychat through Zapier, you can engage with users who have left items in their shopping carts. This encourages them to return and complete their purchase.
What kind of customer information can be synchronized between the two platforms?
You can synchronize various types of customer data such as names, email addresses, phone numbers, and order details between Manychat and WooCommerce. The synchronization typically occurs when an event defined by your chosen trigger takes place, ensuring your records on both platforms are up-to-date.
How do I handle refund requests through this integration?
Set up a workflow where a refund request in WooCommerce triggers a Messenger alert using Manychat. This keeps your customer service team informed about refund activities instantly, allowing prompt response without leaving any system.
Can I customize messages sent from my store's chat bot?
Absolutely! When automating messages through Manychat via the WooCommerce integration on Zapier, you have full control over the content. Customize responses for different triggers like 'New Order' or 'Cart Abandoned' to enhance user engagement.
Are there any limitations on the type of products that can be managed with this integration?
There are no specific limitations concerning product types within the Manychat-WooCommerce integration via Zapier. However, ensure that both platforms support any unique attributes related to specialty products you may offer before setting up Zaps involving those items.