Connect Mailchimp and Microsoft Dynamics 365 CRM to unlock the power of automation

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Quickly connect Mailchimp to Microsoft Dynamics 365 CRM with a Zapier template.

Our most popular template

Add new Microsoft Dynamics CRM contacts to Mailchimp
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Microsoft Dynamics 365 CRM + Mailchimp
Create new leads in Microsoft Dynamics 365 CRM for new Mailchimp subscribers
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Mailchimp + Microsoft Dynamics 365 CRM
Add or update subscribers in Mailchimp from new Microsoft Dynamics leads
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Microsoft Dynamics 365 CRM + Mailchimp
Create Mailchimp subscribers from new Microsoft Dynamics 365 CRM accounts
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Microsoft Dynamics 365 CRM + Mailchimp
Create Mailchimp campaigns for new Microsoft Dynamics 365 CRM leads
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Microsoft Dynamics 365 CRM + Mailchimp
Update Mailchimp subscribers when Microsoft Dynamics 365 CRM contacts are updated
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Microsoft Dynamics 365 CRM + Mailchimp

Add new Microsoft Dynamics CRM contacts to Mailchimp

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Microsoft Dynamics 365 CRM + Mailchimp

Create new leads in Microsoft Dynamics 365 CRM for new Mailchimp subscribers

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Mailchimp + Microsoft Dynamics 365 CRM

Add or update subscribers in Mailchimp from new Microsoft Dynamics leads

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Microsoft Dynamics 365 CRM + Mailchimp

Create Mailchimp subscribers from new Microsoft Dynamics 365 CRM accounts

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Microsoft Dynamics 365 CRM + Mailchimp

Create Mailchimp campaigns for new Microsoft Dynamics 365 CRM leads

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Microsoft Dynamics 365 CRM + Mailchimp

Update Mailchimp subscribers when Microsoft Dynamics 365 CRM contacts are updated

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Microsoft Dynamics 365 CRM + Mailchimp

Add new Microsoft Dynamics 365 CRM contacts to Mailchimp as custom events
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Microsoft Dynamics 365 CRM + Mailchimp
Unsubscribe emails in Mailchimp when new leads are added to Microsoft Dynamics 365 CRM
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Microsoft Dynamics 365 CRM + Mailchimp

How Zapier works

Zapier makes it easy to integrate Mailchimp with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from Mailchimp

A trigger is an event that starts your Zap and runs the workflow. For example, with Mailchimp, a trigger could be "New Campaign."

A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Dynamics 365 CRM

An action is what takes place after the automation is triggered. For example, with Microsoft Dynamics 365 CRM, the action could be "Create Account."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Mailchimp to Microsoft Dynamics 365 CRM

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Mailchimp to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Mailchimp + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Mailchimp and Microsoft Dynamics 365 CRM

How can I integrate Mailchimp with Microsoft Dynamics 365 CRM?

We offer integration services that connect Mailchimp with Microsoft Dynamics 365 CRM through triggers and actions. This allows you to automate tasks, such as syncing new subscriber information directly from Mailchimp into your CRM, ensuring that your contacts are always up to date.

What triggers can I use with the Mailchimp and Dynamics 365 integration?

Some of the key triggers include a new subscriber in Mailchimp, a new campaign sent in Mailchimp, or a new contact added in Dynamics 365. These triggers can initiate actions like adding or updating contacts, assigning tags, or creating CRM activities.

What kind of actions are available when integrating Mailchimp with Dynamics 365?

You can set up actions such as adding or updating a subscriber in Mailchimp whenever there's a new lead in Dynamics 365, sending emails through Mailchimp when particular conditions are met in the CRM, and tracking email engagement metrics back into Dynamics.

Can I customize the integration between Mailchimp and Microsoft Dynamics 365 based on my needs?

Yes, we allow for extensive customization. You can define custom triggers and actions based on specific events within both systems so that the integration works precisely how you need it for your business processes.

Do I need any coding skills to integrate Mailchimp with Microsoft Dynamics 365?

No coding skills are required. Our platform provides an intuitive interface where you can set up the integration using predefined templates for common use cases or customize them to fit your needs.

How do I handle duplicate contacts between Mailchimp and Dynamics 365 during integration?

We provide options within our integration setup to manage duplicate contacts effectively. You can choose to update existing entries rather than creating duplicates by using unique identifiers like email addresses as matching criteria.

Is it possible to trigger workflows in Dynamics 365 based on activities in Mailchimp?

Yes, it's possible. For instance, you can trigger workflows when there is a new subscriber activity or campaign event in Mailchimp which can automate follow-up tasks or update lead statuses within Dynamics 365 accordingly.

Connect Mailchimp and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Audience
- Status
Trigger
Polling
Try It
- Audience
- Link
  Required
- Track all links clicks
Trigger
Polling
Try It
- Store
  Required
Trigger
Polling
Try It
- Store
  Required
Trigger
Polling
Try It
- Audience
- Segment or Tag
  Required
Trigger
Polling
Try It

- Audience
- Email Address
  Required
Action
Write
- Campaign
  Required
Action
Write

- Audience
- Tag name
  Required
Action
Write
- Tag name
  Required
- Company
  Required
- Address1
  Required
- Address2
- City
  Required
- State
  Required
- Zip
  Required
- Country
  Required
- Phone
- Permission_reminder
  Required
- Email_type_option
  Required
- From_name
  Required
- From_email
  Required
- Subject
  Required
- Language
  Required
- Notify_on_subscribe
- Notify_on_unsubscribe
- Double_optin
- Marketing_permissions
- Use_archive_bar
Action
Write
- Audience
- Email Address
  Required
- Delete Contact
Action
Write
- Campaign
  Required
Action
Write
- Audience
- Segment or Tag
  Required
- Email Address
  Required
Action
Write
- Name
  Required
Action
Search
- Audience
- Tag name
  Required
Action
Search
- Name
  Required
- Campaign Name
- Audience
- Segment or Tag
  Required
- Email Subject
  Required
- Preview_text
- From_name
  Required
- From Email Address
  Required
- To_name
- Content Type
Action
Search or write
- Name
  Required
- Audience
- Audience
- Email Address
  Required
- New Email
- Status
  Required
- Double_optin
- Update Existing
- Replace Groups
- Groups
- Language
  Required
- Tag(s)
Action
Search or write
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Polling
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New Invoice
Triggers when a new invoice is created.
Trigger
Polling
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New Lead
Triggers when a new lead is created.
Trigger
Polling
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write

- Audience
- Trigger each time a subscriber opens an email
Trigger
Polling
Try It
New Audience
Triggers when a new audience is added to your MailChimp accounts.
Trigger
Polling
Try It
- Audience
- Note_about_samples
Trigger
Instant
Try It
- Audience
Trigger
Instant
Try It
- Audience
- Note_about_samples
Trigger
Instant
Try It
- Campaign Name
- Audience
- Segment or Tag
  Required
- Email Subject
  Required
- Preview_text
- From_name
  Required
- From Email Address
  Required
- To_name
- Content Type
Action
Write
- Campaign
  Required
Action
Write
- Audience
- Email Address
  Required
- Tag name
  Required
- Properties
Action
Write
- Audience
- Email Address
  Required
- New Email
- Status
  Required
- Double_optin
- Update Existing
- Replace Groups
- Groups
- Language
  Required
- Tag(s)
Action
Write
- Audience
- Segment or Tag
  Required
- Email Address
  Required
Action
Write
- Audience
- Email Address
  Required
- Note
  Required
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
- Store
  Required
- Email Address
  Required
Action
Search
- Name
  Required
- Audience
Action
Search
- Audience
- Tag name
  Required
Action
Search or write
New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
- Custom Entity
  Required
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
- State
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write

Learn how to automate Mailchimp on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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