Connect Mailchimp and Microsoft Dynamics 365 CRM to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Mailchimp with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from Mailchimp

A trigger is an event that starts your Zap and runs the workflow. For example, with Mailchimp, a trigger could be "New Campaign."
A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Dynamics 365 CRM

An action is what takes place after the automation is triggered. For example, with Microsoft Dynamics 365 CRM, the action could be "Create Account."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Mailchimp to Microsoft Dynamics 365 CRM

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Mailchimp to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Mailchimp + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Mailchimp and Microsoft Dynamics 365 CRM

How can I integrate Mailchimp with Microsoft Dynamics 365 CRM?

We offer integration services that connect Mailchimp with Microsoft Dynamics 365 CRM through triggers and actions. This allows you to automate tasks, such as syncing new subscriber information directly from Mailchimp into your CRM, ensuring that your contacts are always up to date.

What triggers can I use with the Mailchimp and Dynamics 365 integration?

Some of the key triggers include a new subscriber in Mailchimp, a new campaign sent in Mailchimp, or a new contact added in Dynamics 365. These triggers can initiate actions like adding or updating contacts, assigning tags, or creating CRM activities.

What kind of actions are available when integrating Mailchimp with Dynamics 365?

You can set up actions such as adding or updating a subscriber in Mailchimp whenever there's a new lead in Dynamics 365, sending emails through Mailchimp when particular conditions are met in the CRM, and tracking email engagement metrics back into Dynamics.

Can I customize the integration between Mailchimp and Microsoft Dynamics 365 based on my needs?

Yes, we allow for extensive customization. You can define custom triggers and actions based on specific events within both systems so that the integration works precisely how you need it for your business processes.

Do I need any coding skills to integrate Mailchimp with Microsoft Dynamics 365?

No coding skills are required. Our platform provides an intuitive interface where you can set up the integration using predefined templates for common use cases or customize them to fit your needs.

How do I handle duplicate contacts between Mailchimp and Dynamics 365 during integration?

We provide options within our integration setup to manage duplicate contacts effectively. You can choose to update existing entries rather than creating duplicates by using unique identifiers like email addresses as matching criteria.

Is it possible to trigger workflows in Dynamics 365 based on activities in Mailchimp?

Yes, it's possible. For instance, you can trigger workflows when there is a new subscriber activity or campaign event in Mailchimp which can automate follow-up tasks or update lead statuses within Dynamics 365 accordingly.

Connect Mailchimp and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Mailchimp on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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About Mailchimp
Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.
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    About Microsoft Dynamics 365 CRM
    Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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