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Connect LiveChat and Microsoft Outlook to unlock the power of automation

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Zapier makes it easy to integrate LiveChat with Microsoft Outlook - no code necessary. See how you can get setup in minutes.

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Help
LiveChat logo
LiveChat
LiveChat logo
LiveChat
1. Choose trigger event
Microsoft Outlook logo
Microsoft Outlook
Microsoft Outlook logo
Microsoft Outlook
2. Choose action
LiveChat logo
1. Select the event
Setup
Test
LiveChat logo
LiveChat
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.

Add your action

An action happens after the trigger—such as "Add Attendees to Calendar Event" in Microsoft Outlook.

You’re connected!

Zapier seamlessly connects LiveChat and Microsoft Outlook, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your LiveChat to Microsoft Outlook integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Practical ways you can use LiveChat and Microsoft Outlook

Ticket escalation and routing

An automated workflow that evaluates incoming tickets to assess urgency and assigns them to the relevant support teams or escalates as needed.

Customer Support Ops
Automated patch management

A workflow for automating the scheduling and deployment of software patches across all managed systems to ensure they stay secure and updated without human intervention.

IT
CRM data monitoring and optimization

A workflow that identifies inconsistencies or errors in CRM data, notifying the sales ops team for a quick resolution and automating enhancements for data quality.

Sales Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Calendar
    • Time Before
      Required
    • Time Before (Unit)
      Required
    Trigger
    Polling
    Try It
    • Parent Folder
      Required
    • Child Folder
    Trigger
    Polling
    Try It

Learn how to automate Microsoft Outlook on the Zapier blog

livechat logo
livechat logo
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Related categories
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microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Related categories
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