LiveChat

LiveChat Help & Support

  • How to Get Started with LiveChat
  • Popular Things To Do With LiveChat
  • Common Problems with LiveChat

How to Get Started with LiveChat

To get started with LiveChat, first click to add a LiveChat account to Zapier to be used in your zap.

Next, you'll be asked for your LiveChat email address and API Key, which you can grab, here: https://my.livechatinc.com/agents/api-key/

Once you've entered your email and API key and clicked continue, we'll test your account to make sure the connection works. If it does, you're all set!

Popular Things To Do With LiveChat

Add rows in Google Sheets when LiveChat chats end

LiveChat + Google Sheets

Try It

Get Slack messages for new LiveChat chats

LiveChat + Slack

Add HubSpot contacts from LiveChat chats

LiveChat + HubSpot

Add finished LiveChat chat contacts to a MailChimp List

LiveChat + Mailchimp

Get emailed when LiveChat chats end

LiveChat + Email by Zapier

Add new leads in Salesforce when LiveChat chats end

LiveChat + Salesforce

Common Problems with LiveChat

Why are my Zaps not running?#

When creating a Zap powered by a LiveChat Trigger, please be sure that you are connecting an account with the admin role. Zaps using a non-admin role are able to be turned on, but they will not be triggered due to missing permissions.

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