LiveChat

LiveChat + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect LiveChat and Help Scout, with as many as 20 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect LiveChat + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Finished Chat

Triggers when the chat is ended.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Ticket

Triggers when the ticket is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Visitor in Queue

Triggers when a visitor enters queue.

Add Note

Adds a note to existing conversation.

New Chat

Triggers when the chat is started.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Chat Changed

Triggers when the tag list for a particular chat was changed.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn More

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations