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Help Scout + Jira Software Server Integrations

How to connect Help Scout + Jira Software Server

Zapier lets you send info between Help Scout and Jira Software Server automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
Jira Software ServerJira Software Server
Add Watcher to Issue

Adds a user to the issue's watcher list.

Supported triggers and actions

What does this mean?

How Help Scout + Jira Software Server Integrations Work

  1. Step 1: Authenticate Help Scout + Jira Software Server.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Jira Software Server Tutorials

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
Learn More

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