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1. Choose trigger event

2. Choose action

1. Select the event

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Test

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Ticket" from Emotive.

Add your action

An action happens after the trigger—such as "Create an Empty Form" in Typeform.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Emotive to Typeform integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect Emotive and Typeform to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It
- External Ticket ID
  Required
- Note
- Ticket Event Time
- Agent ID
- Status
- System Type
  Required
Action
Write
- Phone Number
- First Name
- Last Name
- Email
- Source
  Required
- Key
- Value
- Type
Action
Write
- Forms
  Required
Trigger
Instant
Try It
- Forms
  Required
- Choose Workspace To Create This Form In, leave it blank for default workspace
- title of your form
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Update Ticket
Ticket updates test trigger
Trigger
Instant
Try It
- Customer First Name
- Customer Last Name
- Customer Phone Number
  Required
- Order Date
  Required
- Order ID
  Required
- Text Opt-In
- Discount Codes
- Total Price
  Required
- Is Subscribed Order
- Product Title
- Product SKU
- Product Collection ID
- Price
  Required
Action
Write
- Ticket ID
  Required
- External Ticket ID
  Required
- External User ID
  Required
- Status
- System Type
  Required
Action
Write
- title of your form
  Required
- Choose Workspace To Create This Form In, leave it blank for default workspace
Action
Write
- Forms
  Required
- Please provide list of choices
Action
Write
- Forms
  Required
- responses submitted since the specified date and time.
- responses submitted until the specified date and time.
- search for responses that include the specified string.
- search for responses that are complete.
- maximum number of responses to fetch (default: 25, max: 1000)
Action
Search

Learn how to automate Typeform on the Zapier blog

About Emotive

Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

Related categories

About Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Learn moreLearn moreHelpHelp

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