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Dropbox
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Dropbox
1. Choose trigger event
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Salesforce
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Salesforce
2. Choose action
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1. Select the event
Setup
Test
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Dropbox
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Folder" from Dropbox.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

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Zapier seamlessly connects Dropbox and Salesforce, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Dropbox to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Dropbox + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dropbox and Salesforce

How do I set up a trigger in Salesforce to integrate with Dropbox?

To set up a trigger in Salesforce, you begin by selecting the specific event that should initiate the integration, such as the creation of a new record or an update to an existing one. In our platform, you can customize this further by defining criteria that must be met for Dropbox to respond, like saving a file in a specified folder.

Can I automate the upload of files from Salesforce to Dropbox?

Yes, you can automate file uploads from Salesforce to Dropbox by setting up an action linked to specific triggers, such as when a record is updated or a new attachment is added in Salesforce. Our system will automatically manage the upload into your designated Dropbox folder.

What types of actions can Dropbox perform when integrated with Salesforce?

Dropbox can perform various actions such as uploading new files, creating folders, and even interacting with existing files based on triggers set within Salesforce. This automation helps streamline your processes easily through our integration service.

Is it possible to create folders in Dropbox automatically based on Salesforce data?

Absolutely. You can configure this action by associating it with specific triggers in Salesforce. For example, when a new sales opportunity is created, we can automatically create a corresponding folder structure in Dropbox using our integration tool.

How do I handle permissions for Dropbox files triggered by Salesforce actions?

Handling permissions involves setting appropriate access levels within Dropbox for any file or folder created through an integration trigger from Salesforce. We recommend managing these settings directly within your Dropbox account where full control over sharing and privacy settings is available.

Can I sync changes made in Dropbox back to Salesforce records?

Currently, our integration primarily supports one-way sync from Salesforce to Dropbox. Although automatic syncing of changes made directly in Dropbox back into Salesforce isn't supported yet, manual updates could be achieved through custom solutions or additional integrations.

What should I do if my integration between Dropbox and Salesforce isn't working properly?

If you encounter issues with your integration setup between Dropbox and Salesforce, ensure first that all triggers and actions are correctly configured according to your requirements. Checking connection permissions and reviewing any error messages within our platform may resolve common problems.

Connect Dropbox and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Space
    • Folder
      Required
    • Include files in subfolders?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • Folder
      Required
    • File
    • Include files in subfolders?
    • Include file contents?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • File
      Required
    • Important Information
    Action
    Write
    • Space
    • Folder
      Required
    • Folder Name
      Required
    Action
    Write
    • Space
    • Folder
      Required
    • Include files in subfolders?
    • Include file contents?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • File
      Required
    • Folder
      Required
    Action
    Write
    • Space
    • Folder Path
      Required
    • Important Information
    Action
    Write
    • Space
    • Folder
      Required
    • File
    • Overwrite
    • Specify File Name
    • Specify File Extension
    • Include sharing link?
    Action
    Write

Learn how to automate Dropbox on the Zapier blog

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About Dropbox
Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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