When this happens...
ZendeskNew Ticket
Then do this...
DelightedAdd Person / Schedule Survey

Gain immediate feedback from your customers when you use this Zendesk to Delighted automation. Set it up, and each time a new ticket is created in Zendesk, Zapier will send a new survey from Delighted. Let your customers know they come first when you use this integration.

How It Works

  1. A new ticket is created in Zendesk
  2. Zapier sends a new survey from Delighted

What You Need

  • Zendesk account
  • Delighted account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Delighted + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Delighted
New Survey Response

Triggers when a new survey response is received.

Delighted
Add Person / Schedule Survey

Send the Delighted survey to someone. You can add a delay, so that the survey won't be sent right away. You can also send properties like CustomerID or Categories so you can filter on this info from your dashboard.

Zendesk
New User

Triggers when a new user is created.

Zendesk
Attach File to Ticket

Attach a file to an existing ticket.

Zendesk
New Ticket

Triggers when a new ticket is added to a view.

Zendesk
Create User

Create a new user.

Zendesk
New Group

Triggers when a new group is created.

Zendesk
Create Ticket

Create a new ticket.

Zendesk
New Forum

Triggers when a new forum is added.

Zendesk
Create Organization

Create a new organization.

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Delighted is the easiest and most beautiful way to measure customer happiness.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.