Connect ClickUp and Zendesk to power AI-driven automation

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Start with a template that brings ClickUp and Zendesk together. Build enterprise-grade automation in minutes.

Our most popular template

Create tasks in ClickUp for new tickets in Zendesk
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Zendesk + ClickUp
Update Zendesk tickets when new ClickUp tasks are created
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ClickUp + Zendesk
Create Zendesk tickets from new ClickUp folders for seamless updates
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ClickUp + Zendesk
Create Zendesk ticket comments for new ClickUp lists
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ClickUp + Zendesk
Create task comments in ClickUp for new Zendesk users
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Zendesk + ClickUp
Create folders in ClickUp for new organizations in Zendesk
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Zendesk + ClickUp

Create tasks in ClickUp for new tickets in Zendesk

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Zendesk + ClickUp

Update Zendesk tickets when new ClickUp tasks are created

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ClickUp + Zendesk

Create Zendesk tickets from new ClickUp folders for seamless updates

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ClickUp + Zendesk

Create Zendesk ticket comments for new ClickUp lists

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ClickUp + Zendesk

Create task comments in ClickUp for new Zendesk users

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Zendesk + ClickUp

Create folders in ClickUp for new organizations in Zendesk

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Zendesk + ClickUp

Create ClickUp folders for new Zendesk tickets to streamline organization
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Zendesk + ClickUp
Create Zendesk tickets from new ClickUp tasks
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ClickUp + Zendesk

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ClickUp with Zendesk - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message Posted to Channel" from ClickUp.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects ClickUp and Zendesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Task
- Include subtask?
- Fetch task data?
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It

- Workspace
  Required
Action
Write
- Message Text
  Required
- Include a link to this Zap?
Action
Write

- Document name (title)
- Subtitle
- Markdown Content
- Content
- Visibility
Action
Write
- Workspace
  Required
Action
Write
- Workspace
  Required
- Folder Name
  Required
Action
Write
- Workspace
  Required
- Comment
  Required
- Include a link to this Zap?
Action
Write
- Workspace
  Required
- File
  Required
Action
Write
- Workspace
  Required
- Task Name
  Required
- Custom task type
Action
Write
- Task Id
  Required
Action
Write
- Workspace
  Required
Action
Write
Find Custom Fields
View the Custom Fields available on tasks in a specific Team / Space / Folder / List.
Action
Search
Find a List of All Tasks
Finds a list of all tasks created in Workspace/Space/Folder/List. Supports Custom Fields.
Action
Search
- Check_plan_bandage
- Workspace
  Required
- Field
  Required
- Value
  Required
- Include all shared items?
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Reaction(s)
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Reaction(s)
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
- Checklist Name
  Required
- Checklist Item
  Required
Action
Write
- Workspace
  Required
- Thread
- Include a link to this Zap?
Action
Write
- Document
  Required
- Name
- Content
- Subtitle
Action
Write
- Field name
  Required
- Description
- Required in tasks
- Pinned
- Visible to guests
Action
Write
- Workspace
  Required
- List Name
  Required
Action
Write
- Workspace
  Required
- Start
  Required
- End
  Required
Action
Write
- Workspace
  Required
- Task Name
  Required
- Custom task type
- Task Description
- Markdown Content
- Assignee Emails
- Priority
- Start Date
- Due Date
Action
Write
- Workspace
  Required
Action
Write
- Name
- Subtitle
- Document
  Required
- Page
  Required
- Content
- Content edit mode
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Find the Most Recent Task
Find the most recent task created in Workspace/Space/Folder/List.
Action
Search
Find Task by ID
Find an existing task by its ID.
Action
Search
- Document name
  Required
- Name match condition
- Include archived documents?
Action
Search
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

For AI agents & developers

Use ClickUp and Zendesk with AI agents and code

Beyond Zap workflows. Call ClickUp and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose ClickUp and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Archive or Delete Task
Delete User

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger ClickUp and Zendesk actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* clickup / zendesk action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use ClickUp and Zendesk

Sync new ClickUp tasks updates to Zendesk tickets

When a ClickUp task's status changes, Zapier updates the associated Zendesk ticket. This keeps customer support teams fully informed about task progress without manual updates, improving ticket resolution times and customer satisfaction.

Customer Support Ops

Try it

Automate task creation when a Zendesk ticket is logged

Whenever a new ticket is created in Zendesk, Zapier can trigger the setup of a corresponding task in ClickUp, ensuring that IT teams don't miss any crucial issues and remediate them promptly.

Try it

Log Zendesk tickets as ClickUp tasks for project tracking

Each new Zendesk ticket can trigger the creation of a ClickUp task. This allows project managers to seamlessly integrate support tickets into their project workflows, ensuring proper tracking and resolution.

Project Management

Try it

Learn how to automate ClickUp on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

Level up your ClickUp to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about ClickUp + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ClickUp and Zendesk

How do I set up ClickUp with Zendesk through Zapier?

First, ensure both your ClickUp and Zendesk accounts are connected to Zapier. Then, in our dashboard, create a Zap by selecting ClickUp as the trigger app and Zendesk as the action app. Choose specific triggers in ClickUp, such as 'Task Status Change' or 'New Task', and define the actions in Zendesk like 'Create Ticket' or 'Update Ticket'. Finally, test the Zap to ensure it works as expected.

What triggers are available when integrating ClickUp with Zendesk?

We offer several triggers for this integration. In ClickUp, you can use triggers like 'New Task', 'Task Status Change', or 'Task Due Date Approaching'. These can kickstart actions in Zendesk such as creating a new ticket, updating an existing ticket, or sending a notification.

Can I automatically update Zendesk tickets based on changes in ClickUp?

Yes, you can. By setting up a Zap with a trigger like 'Task Status Change' in ClickUp, you can automate updates to your Zendesk tickets. This ensures that any change in task status is reflected immediately on the corresponding ticket.

Are there any actions specific to Zendesk when setting up this integration?

Yes. When setting up this integration using our platform, you can perform actions like creating a new ticket, updating an existing one, or adding comments to tickets in Zendesk based on triggers from ClickUp.

How do I handle errors when integrating ClickUp and Zendesk?

Our platform provides detailed error logs that can help troubleshoot issues during integration. If there's an error during data transfer triggered by an event from either application, reviewing these logs will provide insight into what's wrong so corrections can be made quickly.

Is it possible to create dependencies between tasks and tickets when using ClickUp and Zendesk together?

While direct task-to-ticket dependencies aren't natively supported through our standard integrations, you can configure workflows where changes in task status within ClickUp trigger specific ticket updates in Zendesk to maintain alignment across platforms.

Do I need separate accounts for testing the integration between ClickUp and Zendesk?

No separate accounts are needed specifically for testing purposes. You can use the same accounts but it's advisable to conduct tests using test data or non-critical tasks/tickets to avoid unintended impacts on your live environment.

About ClickUp

ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.

Learn moreLearn moreHelpHelp

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Connect ClickUp and Zendesk to power AI-driven automation

Launch your first automated workflow

Create tasks in ClickUp for new tickets in Zendesk

Update Zendesk tickets when new ClickUp tasks are created

Create Zendesk tickets from new ClickUp folders for seamless updates

Create Zendesk ticket comments for new ClickUp lists

Create task comments in ClickUp for new Zendesk users

Create folders in ClickUp for new organizations in Zendesk

Create tasks in ClickUp for new tickets in Zendesk

Update Zendesk tickets when new ClickUp tasks are created

Create Zendesk tickets from new ClickUp folders for seamless updates

Create Zendesk ticket comments for new ClickUp lists

Create task comments in ClickUp for new Zendesk users

Create folders in ClickUp for new organizations in Zendesk

Create ClickUp folders for new Zendesk tickets to streamline organization

Create Zendesk tickets from new ClickUp tasks

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use ClickUp and Zendesk with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use ClickUp and Zendesk

Sync new ClickUp tasks updates to Zendesk tickets

Automate task creation when a Zendesk ticket is logged

Log Zendesk tickets as ClickUp tasks for project tracking

Learn how to automate ClickUp on the Zapier blog

Automate project communication with ClickUp and Gmail

5 ways to automate ClickUp with Zapier

Learn how to automate Zendesk on the Zapier blog

7 ways to use Zapier's Zendesk integration

Make work flow with AI

Frequently Asked Questions about ClickUp + Zendesk integrations

Connect ClickUp to Zendesk on the world's largest no-code automation platform