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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Phone Call Completed" from CallRail.

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An action happens after the trigger—such as "Create Meeting" in Zoom.

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Zapier seamlessly connects CallRail and Zoom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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Connect CallRail and Zoom to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Learn how to automate CallRail on the Zapier blog

Learn how to automate Zoom on the Zapier blog

Make work flow with AI

Level up your CallRail to Zoom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about CallRail + Zoom integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CallRail and Zoom

What do I need to set up the integration between CallRail and Zoom?

To integrate CallRail with Zoom, you'll need active accounts for both platforms as well as access to an automation service like ours that supports API connections between the two. In our platform, you'll configure triggers such as 'New Call' in CallRail, linked with actions like 'Create Meeting' or 'Update Webinar' in Zoom.

Can I automatically schedule a Zoom meeting when a specific call comes into CallRail?

Yes, by creating an automation workflow using our platform, you can set a trigger for 'New Call' in CallRail and connect it with an action ‘Create Meeting’ in Zoom. This allows you to automatically schedule a Zoom meeting whenever you receive a call that meets your specified criteria.

Is it possible to update a contact on Zoom when their details are updated in CallRail?

Through our integration setup, you can create a workflow where updating contact details in CallRail triggers an action to update the corresponding contact in Zoom. You'll need to map the fields accurately during this configuration.

What triggers and actions are supported between CallRail and Zoom?

Supported triggers from CallRail include 'New Call', 'Call Tag Added', and 'Call Completed'. In response, actions available on Zoom can include 'Create Meeting', 'Register Participant', and 'Cancel Webinar'. Our platform helps facilitate these connections seamlessly.

How can I ensure security while integrating my data from CallRail with Zoom?

We prioritize security by using secure API connections and providing options for restricting data access within your workflows. Additionally, all interactions through our platform abide by strict compliance standards ensuring your data remains protected during any integration process.

Can I trigger communication alerts in Zoom based on specific call metrics from CallRail?

Certainly! You can set up workflows where metrics like call duration or call score in CallRail trigger communications or notifications through channels defined by actions such as alerts or reminders within Zoom functionalities.

Do I have to manually configure each meeting creation when receiving calls via this integration?

No manual configuration is needed once everything is set up correctly. You’ll establish conditions under which calls received through CallRail will automatically trigger meeting creations on Zoom without any further input required.

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About CallRail
CallRail is an analytics platform designed for those who rely on quality calls and inbound leads to measure success.
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About Zoom
Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
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