AskNicely + Magento
AskNicely + Magento
Send AskNicely NPS surveys following new orders in Magento
By surveying customers after they place an order, you can get an accurate gauge of how satisfied your customer base is and therefore how likely they are to give you repeat business and recommend your business to their friends. Following an order is the optimum time to trigger a survey because the customer is most likely to respond when they have recently engaged with your brand. An NPS survey gives a simple, fast way for the customer to give feedback, further increasing the likelihood that they'll respond.
- When this happens...New OrderTriggers when Magento gets a new order.
- automatically do this!Add Survey ParticipantAdd a new survey participant.
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More things you can do with Magento and AskNicely
Discover other triggers and actions you can use with Magento and AskNicely
- New Customer
Triggers when Magento gets a new customer.
Try ItTriggerPolling - New Order
Triggers when Magento gets a new order.
Try ItTriggerPolling - EmailRequired
- First Name
- Last Name
- Password
- Website IDRequired
- Store ID
- Group ID
- Prefix
- Suffix
- Date Of Birth
- Tax or VAT number
- Gender
- Middle Name
ActionWrite- Order StatusRequired
- Order comment
- Email
- Optionally, include comments in email
- Order Item IDRequired
- Quantity
ActionWrite
- New Order
Triggers when Magento gets a new order (with line item support).
Try ItTriggerPolling - New Sales Order Credit Memo
Triggers when Magento gets a new sales order credit memo.
Try ItTriggerPolling - Order Increment IDRequired
- Order Status
- Order comment
- Notification Flag
ActionWrite- New Response
Triggers when a customer responds with a score or comment.
Try ItTriggerInstant
