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Odoo CRM
Odoo CRM logo
Odoo CRM
1. Choose trigger event
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ShipStation
ShipStation logo
ShipStation
2. Choose action
Odoo CRM logo
1. Select the event
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Odoo CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Lead" from Odoo CRM.

Add your action

An action happens after the trigger—such as "Create Order" in ShipStation.

You’re connected!

Zapier seamlessly connects Odoo CRM and ShipStation, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Odoo CRM triggers, actions, and search
    New Lead

    Triggers on a new lead.

    Trigger
    Polling
    Try It
    • Restrict to Store?
    Trigger
    Instant
    Try It
    • Restrict to Store?
    Trigger
    Instant
    Try It
    • ShipStation Store
    • Order #
      Required
    • Order Status
      Required
    • Unique ID
      Required
    • Order Date
      Required
    • Buyer Name
      Required
    • Payment Date
    • Buyer Email
    • Recipient Name
      Required
    • Recipient Company
    • Recipient Address (Line 1)
      Required
    • Recipient Address (Line 2)
    • Recipient City
      Required
    • Recipient State
    • Recipient Postal Code
      Required
    • Recipient Country Code
    • Recipient Phone #
    • Amount Paid
    • Tax Paid
    • Shipping Paid
    • Customer's Notes
    • Internal Notes
    • Is a Gift?
    • Gift Message
    • Requested Shipping Method
    • Sku
    • Name
    • Image URL
    • Quantity
    • Unit Price
    Action
    Write
  • Odoo CRM triggers, actions, and search
    Create Lead

    Creates a lead.

    Action
    Write
    • Restrict to Store?
    Trigger
    Instant
    Try It
    • Restrict to Store?
    Trigger
    Instant
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Odoo CRM and ShipStation to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Odoo CRM on the Zapier blog

Learn how to automate ShipStation on the Zapier blog

Make work flow with AI

Level up your Odoo CRM to ShipStation integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Odoo CRM + ShipStation integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Odoo CRM and ShipStation

How do I set up the integration between Odoo CRM and ShipStation?

To set up the integration, first log into your Odoo CRM account and ShipStation account. Navigate to the integrations page in your Odoo settings, and look for ShipStation integration. Follow the prompts to connect both accounts using API keys provided by ShipStation. Once connected, you can specify triggers such as 'New Order in Odoo' to initiate actions in ShipStation like 'Create Order'.

What are common triggers for this integration?

Common triggers for integrating Odoo CRM with ShipStation include 'New Lead' or 'Updated Opportunity' in Odoo, which can trigger actions such as 'Create Label' or 'Update Shipping Status' in ShipStation.

Can I automate shipping label creation from a sale order in Odoo CRM?

Yes, you can automate the process where a sale order created in Odoo CRM acts as a trigger to automatically generate a shipping label in ShipStation. This setup ensures that all logistical operations are streamlined following a successful sale.

How can I update shipment tracking information back to Odoo CRM?

Once a shipment is processed in ShipStation, use an action like 'Update Sales Record with Tracking Info' to send tracking details back to Odoo CRM. This ensures both systems maintain synchronized data for efficient customer communication.

Are there any limitations I should be aware of when integrating these platforms?

One limitation might be the inability of handling bulk updates instantly depending on API rate limits from either platform. Additionally, real-time synchronization might require advanced settings under specific conditions, particularly during high-volume sales periods.

Is it possible to handle returns through this integration?

Handling returns can be managed by setting up conditions where a return initiated in ShipStation updates status fields within Odoo CRM automatically. Define triggers like 'Return Processed', which then take actions such as updating opportunity notes or statuses within your CRM system.

What should I do if data fails to synchronize between Odoo CRM and ShipStation?

In case of synchronization failures, check API connectivity issues from either platform's dashboard first. If problems persist, reviewing logs for errors related to specific triggers or actions helps fine-tune any underlying settings needed for successful integration.

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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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About ShipStation
ShipStation helps eCommerce retailers organize, process, and fulfill their orders from all the most popular marketplaces and shopping carts using the top shipping carriers.
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