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Bigin by Zoho CRM
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Bigin by Zoho CRM
1. Choose trigger event
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Microsoft Outlook
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Microsoft Outlook
2. Choose action
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1. Select the event
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Bigin by Zoho CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from Bigin by Zoho CRM.

Add your action

An action happens after the trigger—such as "Add Attendees to Calendar Event" in Microsoft Outlook.

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Zapier seamlessly connects Bigin by Zoho CRM and Microsoft Outlook, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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Connect Bigin by Zoho CRM and Microsoft Outlook to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Outlook on the Zapier blog

Make work flow with AI

Level up your Bigin by Zoho CRM to Microsoft Outlook integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Bigin by Zoho CRM + Microsoft Outlook integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bigin by Zoho CRM and Microsoft Outlook

How do I connect Bigin by Zoho CRM with Microsoft Outlook?

To connect Bigin by Zoho CRM with Microsoft Outlook, go to our integration platform and create a new zap. Choose Bigin as your trigger app and set a trigger event like 'New Contact Created.' Then, select Microsoft Outlook as the action app and define an action such as 'Create Contact' to complete the setup.

What are some common trigger events for this integration?

Common trigger events for integrating Bigin with Microsoft Outlook include 'New Contact Created' in Bigin, 'Contact Updated,' or setting a custom trigger when a deal reaches a specific stage in your pipeline.

Can I update existing contacts in Outlook when they're modified in Bigin?

Yes, you can update existing contacts in Outlook when they're modified in Bigin by setting up an automation. Use the 'Contact Updated' trigger from Bigin and link it to the 'Update Contact' action in Microsoft Outlook.

Is it possible to sync calendar events between Bigin and Microsoft Outlook?

While direct syncing of calendar events might require additional steps, you can set up triggers such as 'New Event Created' in either application and use actions like 'Create Event' on the other side within our integration platform.

How do I troubleshoot if my integration isn’t working correctly?

If your integration isn't working correctly, check the task history on our platform for errors. Verify that triggers like 'New Contact Created' or actions such as 'Send Email' are set properly. Also, ensure both applications are authenticated correctly.

Are there any limitations to using custom fields between these two platforms?

When using custom fields between Bigin and Microsoft Outlook, it's essential to map fields accurately during setup. Some complex field types might need additional handling or might not be supported directly.

Can email notifications be sent through this integration for specific events?

Yes, you can set up email notifications for specific events by using triggers like 'Deal Stage Changed' in Bigin linked to the 'Send Email' action through Microsoft Outlook.

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About Bigin by Zoho CRM
Bigin is a sales pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.
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About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
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