Connect PagerDuty and OpsGenie to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate PagerDuty with OpsGenie - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New or Updated Incident" from PagerDuty.
Add your action
An action happens after the trigger—such as "Create Alert" in OpsGenie.
You’re connected!
Zapier seamlessly connects PagerDuty and OpsGenie, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Event Type
- Assigned To
- Service IDRequired
Try ItTriggerInstant- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- MessageRequired
- Priority
- Tags
- Teams
- Actions
- Source
- Entity
- Alias
- Description
- Note
- User
ActionWrite
- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Integration KeyRequired
- DescriptionRequired
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
ActionWrite- ScheduleRequired
- Start TimeRequired
- End TimeRequired
ActionSearch
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect PagerDuty and OpsGenie to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate PagerDuty on the Zapier blog
Frequently Asked Questions about PagerDuty + OpsGenie integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with PagerDuty and OpsGenie
What is the first step to integrate PagerDuty with OpsGenie?
The first step is to create an API integration in OpsGenie. Navigate to the Integrations tab, select 'Add Integration', and choose 'API' from the list. Then, create a new API integration dedicated to PagerDuty.
How do we set up a trigger in PagerDuty for OpsGenie integration?
To set up a trigger in PagerDuty, navigate to the Services menu and choose the service you want to connect. Under Integrations, click 'Add Integration' and select 'Generic API'. This allows you to configure triggers that will send incidents to OpsGenie via the API endpoint you obtained.
Can we map specific PagerDuty actions to corresponding OpsGenie actions?
Yes, specific actions such as acknowledging or resolving incidents in PagerDuty can be mapped to similar actions in OpsGenie. This mapping is configured in OpsGenie's integration settings where you define how alerts should be created or updated based on incoming data from PagerDuty.
What permissions are required in PagerDuty for integration with OpsGenie?
To integrate with OpsGenie, an account with appropriate API access permissions is required. Ensure your user role in PagerDuty has necessary permissions like integrating APIs and managing services.
How can we test if our integration between PagerDuty and OpsGenie is working properly?
After setting up the integration, you can test it by triggering a test incident in PagerDuty. Verify if this incident appears correctly in your OpsGenie dashboard with all mapped actions executed as expected.
Are there any rate limits when sending data from PagerDuty to OpsGenie?
Yes, both platforms have their own rate limits for API requests. Make sure your integrated processes respect these limits to avoid disruptions. Refer to their respective documentation for specific details on these limitations.
What logs can we check if something goes wrong with our integrations?
Both platforms provide logs for troubleshooting. In PagerDuty, check the webhook delivery logs for any errors or issues related to outgoing events. Similarly, in OpsGenie, review the activity logs under Integrations for any failed alerts or actions.”
