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Connect Microsoft Outlook and OpsGenie to unlock the power of automation

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Zapier makes it easy to integrate Microsoft Outlook with OpsGenie - no code necessary. See how you can get setup in minutes.

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Microsoft Outlook
Microsoft Outlook logo
Microsoft Outlook
1. Choose trigger event
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OpsGenie
OpsGenie logo
OpsGenie
2. Choose action
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1. Select the event
Setup
Test
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Microsoft Outlook
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.

Add your action

An action happens after the trigger—such as "Create Alert" in OpsGenie.

You’re connected!

Zapier seamlessly connects Microsoft Outlook and OpsGenie, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Calendar
    • Time Before
      Required
    • Time Before (Unit)
      Required
    Trigger
    Polling
    Try It
    • Parent Folder
      Required
    • Child Folder
    Trigger
    Polling
    Try It
    • Contact Folder
    Trigger
    Polling
    Try It
    • Parent Folder
    • Child Folder
    • Search terms
      Required
    • Note
    Trigger
    Polling
    Try It
  • Microsoft Outlook triggers, actions, and search
    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar
    Trigger
    Polling
    Try It
    • Shared Inbox
    Trigger
    Polling
    Try It

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Customers have created over 25 million Zaps on the platform

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Connect Microsoft Outlook and OpsGenie to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Outlook on the Zapier blog

Make work flow with AI

Level up your Microsoft Outlook to OpsGenie integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Microsoft Outlook + OpsGenie integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Outlook and OpsGenie

How do I integrate Microsoft Outlook with OpsGenie?

To integrate Microsoft Outlook with OpsGenie, you can set up a Zap that connects your Outlook account to OpsGenie. This requires configuring triggers such as receiving a new email or adding a calendar event in Outlook, which can then trigger actions like creating an alert or notification within OpsGenie.

Can I customize alerts in OpsGenie based on specific emails from Outlook?

Yes, we allow for highly customizable alerts in OpsGenie based on specific criteria from your Outlook emails. For example, you can set triggers for emails from certain senders or those containing specific keywords, and these triggers can initiate actions such as creating detailed alerts or incidents in OpsGenie.

Is it possible to link Outlook calendar events with OpsGenie incidents?

Absolutely. When an event is added to your Outlook calendar, it can serve as a trigger to create an incident in OpsGenie. This ensures that all relevant team members are notified and prepared ahead of time for scheduled events.

What happens if there is a failure in triggering an action from Outlook to OpsGenie?

In case of a failure when triggering actions from Outlook to OpsGenie, our system automatically retries the action several times. Additionally, we provide detailed logs that allow you to troubleshoot and understand any issues that may have caused the failure.

Can I automate responses to specific types of emails using this integration?

Yes, through our integration, you can automate responses for specific types of emails received in Outlook by setting predefined actions within OpsGenie. For instance, you might set up automatic acknowledgments or escalate issues by creating corresponding alerts based on the content of the incoming email.

Are there limitations on what triggers can be used between Microsoft Outlook and OpsGenie?

While most standard operations like new mails or calendar events are supported triggers between Microsoft Outlook and OpsGenie, certain complex operations may not be directly available. Reviewing our integration documentation will help highlight any limitations specific to advanced functionalities.

How long does it take for an action in Microsoft Outlook to reflect in OpsGenie?

Typically, actions taken in Microsoft Outlook are reflected almost instantaneously within OpsGenie after being triggered. However, the exact duration may vary slightly depending on network conditions and the specifics of any intermediary processing that might be required.

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About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
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About OpsGenie
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
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