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How Zapier works

Zapier makes it easy to integrate Bookly with Twilio - no code necessary. See how you can get setup in minutes.

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Bookly
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Bookly
1. Choose trigger event
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Twilio
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Twilio
2. Choose action
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1. Select the event
Setup
Test
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Bookly
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Appointment" from Bookly.

Add your action

An action happens after the trigger—such as "Call Phone" in Twilio.

You’re connected!

Zapier seamlessly connects Bookly and Twilio, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Bookly triggers, actions, and search
    New Appointment

    Triggers when a new appointment is created.

    Trigger
    Polling
    Try It
  • Bookly triggers, actions, and search
    New or Updated Appointment

    Triggers when a new appointment is created or modified.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search
    New Recording

    Triggers when a new recording is available on your account.

    Trigger
    Polling
    Try It

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Bookly and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Twilio on the Zapier blog

Make work flow with AI

Level up your Bookly to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Bookly + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bookly and Twilio

How do I set up the integration between Bookly and Twilio?

To set up the integration, go to our integrations page and select Bookly and Twilio. You'll be guided through a series of steps where you can choose triggers from Bookly, such as 'New Booking' or 'Booking Reminder,' and link them to actions in Twilio like 'Send SMS' or 'Make a Call.' Once you've configured these settings, test the integration to ensure it's working correctly.

What triggers can I use with Bookly for this integration?

With Bookly, you can use triggers such as 'New Booking,' 'Canceled Booking,' or 'Upcoming Appointment Reminder.' These triggers will initiate corresponding actions in Twilio based on your configuration.

Can I customize the messages sent through Twilio?

Yes, you can customize messages sent through Twilio by modifying the message template during the setup process. You have options to include details like customer name, appointment date, and time using predefined variables.

Is it possible to send appointment reminders via SMS using this integration?

Absolutely. By setting an 'Upcoming Appointment Reminder' trigger in Bookly, you can configure it to send an SMS reminder through Twilio well ahead of the scheduled appointment time.

What should I do if my SMS notifications are not being sent?

If SMS notifications are not sent via Twilio as expected, first verify that your triggers in Bookly are being activated correctly. Then check if your Twilio account has sufficient balance for sending messages. Additionally, ensure that both accounts are properly authenticated in our system.

Do I need technical knowledge to set up this integration?

No technical knowledge is required to set up the integration between Bookly and Twilio. We provide a straightforward interface where you simply select desired triggers and actions from drop-down menus without writing any code.

How can I troubleshoot issues in my bookly-twilio integration setup?

To troubleshoot issues with your setup, check our detailed logs which show triggered events and actions taken by our system. Ensure that all authentication details for both platforms are correct, and revisit each step of the setup guide we provide to identify missing configurations.

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About Bookly
Bookly is a free scheduling plugin for WordPress that allows accepting online bookings on your website. Join more than 40,000 businesses all around the world that have already automated their online booking system!
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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