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How Zapier works
Zapier makes it easy to integrate Bookly with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Appointment" from Bookly.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects Bookly and Twilio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Appointment
Triggers when a new appointment is created.
Try ItTriggerPolling - New or Updated Appointment
Triggers when a new appointment is created or modified.
Try ItTriggerPolling - New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling
- New Customer
Triggers when a new customer is created.
Try ItTriggerPolling - Updated Appointment
Triggers when an appointment is modified.
Try ItTriggerPolling - Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling
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Frequently Asked Questions about Bookly + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bookly and Twilio
How do I set up the integration between Bookly and Twilio?
To set up the integration, go to our integrations page and select Bookly and Twilio. You'll be guided through a series of steps where you can choose triggers from Bookly, such as 'New Booking' or 'Booking Reminder,' and link them to actions in Twilio like 'Send SMS' or 'Make a Call.' Once you've configured these settings, test the integration to ensure it's working correctly.
What triggers can I use with Bookly for this integration?
With Bookly, you can use triggers such as 'New Booking,' 'Canceled Booking,' or 'Upcoming Appointment Reminder.' These triggers will initiate corresponding actions in Twilio based on your configuration.
Can I customize the messages sent through Twilio?
Yes, you can customize messages sent through Twilio by modifying the message template during the setup process. You have options to include details like customer name, appointment date, and time using predefined variables.
Is it possible to send appointment reminders via SMS using this integration?
Absolutely. By setting an 'Upcoming Appointment Reminder' trigger in Bookly, you can configure it to send an SMS reminder through Twilio well ahead of the scheduled appointment time.
What should I do if my SMS notifications are not being sent?
If SMS notifications are not sent via Twilio as expected, first verify that your triggers in Bookly are being activated correctly. Then check if your Twilio account has sufficient balance for sending messages. Additionally, ensure that both accounts are properly authenticated in our system.
Do I need technical knowledge to set up this integration?
No technical knowledge is required to set up the integration between Bookly and Twilio. We provide a straightforward interface where you simply select desired triggers and actions from drop-down menus without writing any code.
How can I troubleshoot issues in my bookly-twilio integration setup?
To troubleshoot issues with your setup, check our detailed logs which show triggered events and actions taken by our system. Ensure that all authentication details for both platforms are correct, and revisit each step of the setup guide we provide to identify missing configurations.