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How Zapier works
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Choose a trigger
A trigger is the event that starts your Zap—like a "New Form" from 123FormBuilder.
Add your action
An action happens after the trigger—such as "Create Ticket" in SupportBee.
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Zapier seamlessly connects 123FormBuilder and SupportBee, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Form
Triggers when a new form is added to your account.
Try ItTriggerPolling - New Agent Reply
Triggers when an agent replies to a ticket.
Try ItTriggerInstant - New Customer Reply
Triggers when a customer replies to a ticket.
Try ItTriggerInstant - Ticket SubjectRequired
- Requester EmailRequired
- Requester NameRequired
- Plain Text ContentRequired
- HTML Content
ActionWrite
- FormRequired
Try ItTriggerPolling- New Comment
Triggers when a new comment is added to a ticket.
Try ItTriggerInstant - New Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try ItTriggerInstant
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