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Odoo CRM
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Odoo CRM
1. Choose trigger event
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Salesforce
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Salesforce
2. Choose action
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1. Select the event
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Odoo CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Lead" from Odoo CRM.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

You’re connected!

Zapier seamlessly connects Odoo CRM and Salesforce, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Odoo CRM triggers, actions, and search
    New Lead

    Triggers on a new lead.

    Trigger
    Polling
    Try It
    • History Object
      Required
    Trigger
    Polling
    Try It
  • Odoo CRM triggers, actions, and search
    Create Lead

    Creates a lead.

    Action
    Write
    • Salesforce Object
      Required
    • Record (Optional)
    Trigger
    Polling
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Odoo CRM and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Odoo CRM on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

Make work flow with AI

Level up your Odoo CRM to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Odoo CRM + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Odoo CRM and Salesforce

How can I integrate Odoo CRM with Salesforce using our platform?

You can integrate Odoo CRM with Salesforce by setting up automated workflows. Our platform allows you to create triggers based on events in Odoo, such as new leads or changes in contact details, which can then initiate actions in Salesforce like creating or updating records.

What types of triggers are supported for this integration between Odoo CRM and Salesforce?

We support various triggers in Odoo CRM, including new lead creation, contact updates, and opportunity status changes. These triggers help facilitate seamless actions in Salesforce like adding contacts or updating lead information.

Are there specific actions that I can automate in Salesforce from events in Odoo CRM?

Yes, you can automate several actions in Salesforce triggered by events from Odoo CRM. These include creating new leads, updating existing contacts, and logging communication history when certain conditions are met in Odoo.

Is it possible to customize the integration flow between these two platforms?

Absolutely. Users have the flexibility to customize trigger conditions and action outputs for both Odoo CRM and Salesforce according to their unique business needs, ensuring that the integration workflow suits their specific processes.

Does the integration support real-time data syncing between Odoo CRM and Salesforce?

Our integration supports near real-time syncing by promptly triggering actions based on specific events such as lead creation or status updates in either platform, providing a seamless experience for users managing customer data across both systems.

How do I handle potential data duplication when integrating these systems?

Our system includes options for setting conditions and filters that help prevent duplicate records. You can configure rules to check existing entries before creating new ones, ensuring clean data management between your Odoo CRM and Salesforce accounts.

What should I do if my workflows stopped working suddenly after setting them up?

If workflows stop functioning unexpectedly, you should first review any recent changes made to your triggers or actions setup. It's important to ensure that authentication tokens are still valid and that any required permissions have not been altered. Our support team is also available for assistance with troubleshooting.

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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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Salesforce is a leading enterprise customer relationship manager (CRM) application.
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