Zapier makes it easy to integrate GitHub with Help Scout - no code necessary. See how you can get setup in minutes.
A trigger is the event that starts your Zap—like a "New Branch" from GitHub.
An action happens after the trigger—such as "Add Note" in Help Scout.
Zapier seamlessly connects GitHub and Help Scout, automating your workflow.
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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When a new issue is reported in GitHub, Zapier can automatically create a Help Scout ticket for it. This ensures that business owners or their teams can use their help desk to track and manage customer-reported bugs or issues effectively. It streamlines issue triaging and communication between development and customer support.
Business OwnerWhen a new pull request is created in GitHub, Zapier will notify customer support teams in Help Scout by adding a note to an existing conversation. This helps the support team stay in the loop on software updates that may address existing customer concerns, improving communication and ensuring faster resolutions.
Customer Support Ops
