Articles that mention "Zendesk"

The 6 best AI CRM tools in 2025

My very first CRM was a DOS-based system I was forced to use in 2009.

How automation helped a pet resort save 20 hours a week and scale smarter

Learn how a pet resort cut administrative time by 75% with automated training workflows.

Zendesk vs. Jira Service Management: Which is best? [2025]

This Zendesk vs. Jira comparison helps you pick the best for your CX or IT team's workflows.

The best customer service software and customer support tools in 2025

Looking for a new customer support solution for your team? Read on for our breakdown of the 10 best customer service software.

The 8 best HubSpot alternatives in 2025

These HubSpot alternatives cover a variety of use cases across CRM, marketing automation, email marketing, and more.

Zendesk vs. Intercom: Which is better? [2025]

Choosing between Zendesk vs. Intercom? Zendesk may be better for customer service, while Intercom has more sales utility. See more key differences here.

6 Zendesk features to improve customer support workflows

We asked professionals across industries to share the Zendesk features they use to transform their customer support workflows. Here's what they had to say.

Zendesk vs. Zoho Desk: Which ticket app is best? [2025]

Zendesk offers more customization and a better user interface than Zoho Desk, but at a higher price point. Choose between budget vs. advanced needs.

How IPSY increased proactive ticket alerts by 100% with automation

With Zapier, IPSY increased proactive alerts by 100% and surfaces 20–30 urgent support tickets daily—without slowing down their team.

7 ways to use Zapier's Zendesk integration

Customer service can make or break a brand. Learn how to automate Zendesk with Zapier for a smooth customer experience and customized internal tracking.