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Connect Zoom and OpsGenie to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Zoom with OpsGenie - no code necessary. See how you can get setup in minutes.

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Zoom
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Zoom
1. Choose trigger event
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OpsGenie
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OpsGenie
2. Choose action
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1. Select the event
Setup
Test
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Zoom
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Meeting Ended" from Zoom.

Add your action

An action happens after the trigger—such as "Create Alert" in OpsGenie.

You’re connected!

Zapier seamlessly connects Zoom and OpsGenie, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Meeting Type
      Required
    Trigger
    Instant
    Try It
    • Info
    Trigger
    Instant
    Try It
    • Meeting Type
      Required
    Trigger
    Instant
    Try It
  • Zoom triggers, actions, and search
    New Cloud Recording

    Triggers when a new Cloud Recording is completed for a Meeting or Webinar.

    Trigger
    Instant
    Try It
  • Zoom triggers, actions, and search
    New Meeting Summary

    Triggers when a summary is available for a meeting. Note: you must be the meeting host.

    Trigger
    Instant
    Try It
    • Webinar or Meeting?
      Required
    Trigger
    Instant
    Try It
    • Upcoming Meeting
    Trigger
    Instant
    Try It
    • Upcoming Webinar
    Trigger
    Instant
    Try It

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Zoom and OpsGenie to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Zoom on the Zapier blog

Make work flow with AI

Level up your Zoom to OpsGenie integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Zoom + OpsGenie integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoom and OpsGenie

How do I integrate Zoom with OpsGenie?

To integrate Zoom with OpsGenie, you need to create a new integration in your OpsGenie account. We provide a webhook URL that you'll configure within Zoom. This URL helps trigger alerts in OpsGenie based on events from your Zoom meetings or webinars.

What triggers can initiate actions in OpsGenie from Zoom?

Triggers can include meeting start, meeting end, and webinar events. These triggers will cause specific actions such as alert creation or modification within our OpsGenie system.

Can I customize the alerts in OpsGenie that are triggered by Zoom?

Yes, you can customize the alerts by specifying conditions and parameters in the integration settings. This customization allows you to filter only specific events from Zoom to generate alerts in OpsGenie.

Do I need technical skills to set up the integration between Zoom and OpsGenie?

While some basic understanding of both platforms is helpful, we have streamlined the process so that setting up the integration requires minimal technical skills. Following our step-by-step guide will help most users complete the setup confidently.

Are there any limitations on what Zoom events can be used as triggers for OpsGenie?

There are some limitations; not all Zoom events can be used as triggers. Primarily meeting start and end actions serve as effective triggers within this integration.

How often are events synchronized between Zoom and OpsGenie?

Events are typically processed in real-time as they occur. There might be occasional delays based on network conditions or other external factors, but generally, they synchronize swiftly between both platforms.

Can I disable specific types of alerts from being triggered by my Zoom meetings?

Yes, you can specify which types of alerts should not be triggered through filter settings in your integration configuration, thus tailoring exactly which alerts you receive based on specific event criteria from your meetings.

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About Zoom
Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
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About OpsGenie
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
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