When this happens...
Gravity FormsNew Form Submission
Then do this...
ZendeskCreate Ticket

Gravity Forms is great for gathering information, but it isn't always easy to take action on what you collect. This Zapier automation makes it easy by creating new tickets in Zendesk for every new form submitted with Gravity Forms. You can then build a support form on your website, and your new support messages will automatically show up in Zendesk.

Note: This Zapier integration doesn't create Zendesk tickets for existing Gravity Forms submissions, only new ones after you've set it up.

How It Works

  1. A new form entry is submitted with Gravity Forms
  2. Zapier creates a new ticket in Zendesk with the form information

What You Need

  • Gravity Forms account
  • Zendesk account

Why Zapier?


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No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Zendesk + Gravity Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Form Submission

Triggers when a form is submitted.

Create Ticket

Create a new ticket.

New Group

Triggers when a new group is created.

Create Organization

Create a new organization.

New Forum

Triggers when a new forum is added.

Update User

Update an existing user.

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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn More

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

See Gravity Forms Integrations