Twilio + Freshservice Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Twilio and Freshservice, with as many as 18 possible integrations. Are you ready to find your productivity superpowers?
Send Twilio SMS messages for updated Freshservice tickets
Looking for the best way to respond to updated Freshservice tickets? This Freshservice Twilio integration can help with that whether you're reaching out to customers or your team. It will trigger every time a ticket is updated on Freshservice, automatically sending out a Twilio SMS message from Twilio for each.
How It Works
- A new ticket is updated on Freshservice
- Zapier automatically sends an SMS through Twilio
What You Need
- Freshservice account
- Twilio account
It's easy to connect Twilio + Freshservice and requires absolutely zero coding experience—the only limit is your own imagination.
Triggered when a new recording is available on your account.
Call a number or numbers and say a message.
Triggered when a new transcription is available on your account.
Send a SMS to a number or numbers.
Triggered when a call is finished on your Twilio number.
Allows you to create a Requester in Freshservice for your support domain.
Triggered when an SMS is sent to your Twilio number.
Create a ticket in Freshservice for your domain.
Triggers when a new User is created.
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