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Zapier makes it easy to integrate Teamwork with Zendesk - no code necessary. See how you can get setup in minutes.

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Teamwork
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Teamwork
1. Choose trigger event
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Zendesk
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Zendesk
2. Choose action
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1. Select the event
Setup
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Teamwork
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Calendar Event" from Teamwork.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects Teamwork and Zendesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Teamwork triggers, actions, and search
    New Calendar Event

    Triggered when you add a new calendar event.

    Trigger
    Instant
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  • Teamwork triggers, actions, and search
    Calendar Event Reminder

    Triggered when a calendar event reminder is sent.

    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Teamwork and Zendesk

Create a Zendesk ticket for important Teamwork comments.

Customer support teams often need visibility into project updates. This workflow triggers when a new comment is added to a Teamwork task. Zapier then creates a ticket in Zendesk so the support team can address the concerns proactively, bridging gaps between project management and customer satisfaction.

Customer Support Ops
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Sync Teamwork tasks with Zendesk tickets.

For IT teams, staying synchronized between tasks in Teamwork and support tickets in Zendesk is critical. This workflow triggers when a new ticket is created in Zendesk, and Zapier automatically generates a corresponding task in Teamwork. This ensures IT teams can track and resolve tasks efficiently without missed updates.

IT
Notify Zendesk when Teamwork tasks are completed.

Project managers can streamline support updates by linking Teamwork task completion and Zendesk notifications. When a task is marked complete in Teamwork, Zapier will send a comment to the related ticket in Zendesk, helping teams stay updated and ensuring customers are informed promptly, reducing the chance of duplicated work.

Project Management

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

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About Teamwork
Teamwork is an easy-to-use online teamwork & project management software application that helps managers, staff and clients work together more productively online.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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