Teamwork Desk + Microsoft Office 365 Integrations
How to connect Teamwork Desk + Microsoft Office 365
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New Agent ReplyTriggers when an agent sends a new reply.Trigger- New CustomerTriggers when a new customer is created.Trigger
- New Customer ReplyTriggers when a customer sends a new reply.Trigger
- Thread EditedTriggers when a thread has been edited.Trigger
- Ticket AssignedTriggers when a ticket is assigned.Trigger
- New TicketTriggers when a new ticket is created.Trigger
- New Ticket NoteTriggers when a ticket note is created.Trigger
- Ticket UnassignedTriggers when a ticket is unassigned.Trigger
- Teamwork Desk
Add a reply to a ticket.
Scheduled
Action
- Teamwork Desk
Assigns ticket to the specified user.
Scheduled
Action
- Teamwork Desk
Creates a new customer.
Scheduled
Action
- Teamwork Desk
Creates a new ticket.
Scheduled
Action
- Teamwork Desk
Links a Teamwork Projects task to a ticket.
Scheduled
Action
- Teamwork Desk
Unassigns a ticket.
Scheduled
Action
- Teamwork Desk
Updates an existing customer.
Scheduled
Action
- Teamwork Desk
Updates an existing ticket.
Scheduled
Action
- Teamwork Desk
Find an existing customer by name or email address.
Scheduled
Action
- Teamwork Desk
Finds an existing ticket by ticket ID or keyword search.
Scheduled
Action
- Teamwork Desk
Find or Create Customer
Scheduled
Action
- Teamwork Desk
Find or Create Ticket
Scheduled
Action
- Microsoft Office 365
Triggers at a specified time before an event in your calendar starts.
Scheduled
Trigger
- Microsoft Office 365
Triggers when a new event is created in your calendar.
Scheduled
Trigger
- Microsoft Office 365
Triggers when a new contact is added to your account
Scheduled
Trigger
- Microsoft Office 365
Triggers when a new e-mail is received in your inbox.
Scheduled
Trigger
- Microsoft Office 365
Triggers when an event is updated.
Scheduled
Trigger
- Microsoft Office 365
Create an event in the calendar of your choice.
Scheduled
Action
- Microsoft Office 365
Creates a new contact.
Scheduled
Action
- Microsoft Office 365
Creates a draft of an email that can then be reviewed and sent out.
Scheduled
Action
- Microsoft Office 365
Send an email from your Office 365 account.
Scheduled
Action
- Microsoft Office 365
Updates a contact.
Scheduled
Action
- Microsoft Office 365
Search for a contact.
Scheduled
Action
- Microsoft Office 365
this is the description.
Scheduled
Action
How Teamwork Desk + Microsoft Office 365 Integrations Work
- Step 1: Authenticate Teamwork Desk and Microsoft Office 365.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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