Create Zendesk tickets from new SurveyMonkey responses
Every new respondent deserves attention. Make sure none of them fall through the cracks, no matter how busy you get. Once this Zapier integration is active, it will trigger with every new response on SurveyMonkey. The details will then be sent to Zendesk, automatically creating a new ticket for each one so you can reply as soon as you're able.
Every new respondent deserves attention. Make sure none of them fall through the cracks, no matter how busy you get. Once this Zapier integration is active, it will trigger with every new response on SurveyMonkey. The details will then be sent to Zendesk, automatically creating a new ticket for each one so you can reply as soon as you're able.
- New Response NotificationTriggers a notification when your survey is completed.Trigger
- New Response Notification With AnswersTriggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.Trigger
- Create ContactCreates a new contact in your address book.Action
- Send SurveySend a survey invitation to one or more contacts and/or emails.Action
- Find CollectorFind a collector for one of your surveys.Action
- Find ContactFind one of your address book contacts.Action
- Find SurveyFind one of your surveys.Action
- New GroupTriggers when a new group is created.Trigger
- Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
- Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
- Zendesk
Triggers when a new user is created.
Scheduled
Trigger
- Zendesk
Triggers when a new view is created.
Scheduled
Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
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