SurveyMonkey + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect SurveyMonkey and Help Scout, with as many as 38 possible integrations. Are you ready to find your productivity superpowers?

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Connect SurveyMonkey + Help Scout in Minutes

It's easy to connect SurveyMonkey + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Response Notification

Triggers a notification when your survey is completed.

Add Note

Adds a note to existing conversation.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Find Mailbox

Find mailbox by name.

Get Custom Report

Get a user's support metrics over a given time range.

InstantNew Response Notification With Answers

Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Find User

Finds user by email.

Get Day Report

Get a user's support metrics for the current day.

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